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- Monitor and optimize performance and availability or related infrastructure, services and systems
- Coordinating support and implementation services within country/local outsourced service providers
- Conducting performance analyses to identify and resolve issues that may be affecting the effectiveness or reliability within the area of responsibility
- Ensure effective and usable backups are in place meeting organizational and regulatory requirements within the area of responsibility
- Management of 3rd party datacenter/service provider solutions
- Perform standby/ Callout / Afterhours support
- Travel to Organizational entities where and when required for Incidents, deployments and projects
- Effective end user onboarding and offboarding activities within the area of responsibility
- Ensure monthly reports are maintained and accurate within the area of responsibility
- Perform maintenance within related area of responsibility, this includes but not limited to patching, updating, upgrading and being an active participant during maintenance weekends
- Provide technical support for function-related issues
- Provide training and support to end users on how to use the organizations related resources
- Managing and maintaining cyber security infrastructure, services and processes (infosec and opsec) by administrating, implementing security protocols and monitoring for potential threats
- Effective participation and contribution to projects impacting the related function
- Effective engagement with vendors and service providers within the related speciality
- Provide technical support to end users and troubleshoot issues as needed
- Document and maintain technical documentation and procedures
- Ensure that the organizational Service management process is always adhered to in relation to Service Requests, Incidents, Problem management, Tasks and Change management
- Keep SOPs (Standard Operating Procedures) up to date and current
- Ensure function related technical drawings are up to date and accurate
- Ensure that related asset tracking process is maintained and up to date
- Collaborate with other IT team members and stakeholders to support the organization or plan and implement IT projects
- Stay up-to-date with new technologies and best practices in the field
- To deliver fit for purpose, stable, responsive, always on, cost-effective, cyber-secure IT systems and services
- Ensure that the organizations infrastructure, services and processes are effective, dependable, and secure, and that it satisfies the objectives of the organization, entities and stakeholders
- 5 years of advanced and specialized experience in the related field
- Bachelors degree in computer science or information Technology required
- Experience with cloud computing and virtualization technologies is preferred
- Experience with Network design is preferred
- Experience with virtualization and cloud computing
- Atlassian Jira fundamentals (Service management)
- Experience with ITSM methodologies and related toolsets
- Understanding of ITIL methodologies
- Excellent customer service is expected
- External: Customers, IT service providers, IT Hardware vendors, IT software vendors, Auditors, Contractor, consultants, and Fixed Term Contractors
- Internal: Group Exco, HODs, OPCOs, User community, IT team
L2 Network Engineer - Johannesburg - Boardroom Appointments

Description
Job Title: Network Engineer
Description:
Qualifications and Experience:
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Network Engineer
VERIANT SOLUTIONS- Johannesburg
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Network Engineer
Data Centrix- Johannesburg
-
Senior Network Engineer
Xcede Group- Johannesburg
-
Network and Infrastructure Engineer
Independent Schools Association of Southern Africa- Johannesburg
-
Microwave Network Design Engineer
People Source- Johannesburg
-
Snr Network Support Engineer
Elite Search & Selection- Johannesburg
-
Senior Network Provisioning Engineer
Ananzi- Johannesburg
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HCIP Snr Network Engineer
Baraka IT Solutions (Pty) Ltd- Johannesburg
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Senior Network Engineer Johannesburg
Xcede Group- Johannesburg
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Network Support Engineer Johannesburg
Elite Search & Selection- Johannesburg
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Senior Network Provisioning Engineer
Deka Minas Pty Ltd- Johannesburg
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Tier 2 Network Engineer
Snyman Ventures Inc.- Johannesburg
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Network Engineer
Network IT- Randburg
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Network Engineer
Think-Career™ RPO- Centurion
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Network Engineer
Optimal Growth Technologies- Midrand
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Network Engineer
MiWay Insurance Limited- Midrand
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Network Engineer
Sanlam Limited- Midrand
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Network Engineer
Sanlam- Midrand
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Network Engineer Johannesburg North
Network IT- Randburg
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Radio Network Engineer Randburg
Tracker- Randburg
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Network Engineer III
IOCO- Midrand