RELOCATION SERVICE CONSULTANT/Document Specialist - Cape Town - World Access Immigration PTY Ltd

    World Access Immigration PTY Ltd
    World Access Immigration PTY Ltd Cape Town

    1 week ago

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    Description

    Relocation Service Consultant / Document Specialist

    We are currently seeking a highly motivated, experienced Relocation Service Consultant / Document Specialist to support our team in Cape Town, South Africa.

    World Access Immigration is a leading Immigration firm facilitating Visas for Canada and Australia. We provide specialized facilitation in migration to foreign countries, advisory services, and other immigration-related services to assist the global community.

    Duties & Responsibilities

    1. Manage electronic document management systems as well as hard copy records according to our company's system requirements.
    2. Ensure all documentation adheres to the company's procedures for document control.
    3. Process, control, and administer incoming and outgoing documents, including correspondences, submittals etc.
    4. Upload and distribute documents to relevant parties in accordance with our document distribution matrix workflow.
    5. Maintain and update logs to ensure accurate status of submissions.
    6. Prepare necessary data reports for various parties in a timely and accurate manner.
    7. Coordinate with consultants and clients to send and receive various documents, submittals, and outstanding issues.
    8. Maintain polite and professional communication via phone, mail, and messaging.
    9. Follow up and expedite priority items with relevant managers, consultants, and clients.
    10. Drive improvements to document control processes and procedures.

    Desired Experience & Qualification

    1. Diploma or degree in Business Administration or a related field from an accredited institution.
    2. At least 2 years of related work experience.
    3. Must have exceptional English capabilities.
    4. Must have excellent documentation skills.
    5. Must have digital dictation, secretarial, and data capturing experience.
    6. Typing speed of at least 50 wpm and proficiency in both audio and copy typing.
    7. Proficient user of Word, PowerPoint, and Excel.
    8. Ability to manage a heavy workload with close attention to detail.
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