Deputy General Manager - Umhlanga, South Africa - HotelJobs

HotelJobs

Verified Company

Umhlanga, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Hotel situated in Umhlanga - KZN Northcoast is looking to appoint a Deputy General Manager

All duties associated with the management and control of the assets of the Hotel
The Management of the performance of all staff and contract personnel employed at the Hotel.
Ensuring that all staff and contract personnel employed at the Hotel are always properly and adequately trained and fully conversant with all aspects of the duties they are required to perform.
The management and reporting on all such areas as determined by the Employer's policy and procedures.
Required to work shifts & long hours when necessary.
Required to work shifts
To maximize employee productivity by multitasking, multi skilling & flexible scheduling to meet the financial goals of the business as well as the expectations of the guests
To handle guest complaints and inquiries in a courteous & efficient manner, following through to make sure problems are resolved satisfactorily.
To carry out any other reasonable duties & responsibilities as assigned.
Prepare month end reports

COMPETENCIES REQUIRED

Strong Managerial Skills
Excellent communication skills (verbal and written)
Strong Project Management skills
Decision making and problem solving
Strong financial acumen and administration skills
Be able to communicate with guests at all levels and to be able to arrange and plan functions
Be able to work well under pressure.

QUALIFICATIONS & EXPERIENCES