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    • Customer Service Representative Nights - Cape Town - TTEC

    TTEC
    TTEC Cape Town

    1 month ago

    Default job background
    Description

    Be the Spark that Brightens Days

    As a Customer Service Representative – Nights, working on-site in Cape Town, South Africa, you'll be part of creating and delivering amazing customer experiences.

    Key Responsibilities

    • Answer incoming communications from customers
    • Conduct research to provide answers for customers to resolve their issues

    Requirements

    • 6 months or more of customer services experience
    • High school diploma or equivalent
    • Product knowledge and computer experience

    What We Offer

    • Supportive career development
    • Inclusive culture and community-minded organization
    • Global team of curious lifelong learners
    • Healthy benefits package including PTO, tuition reimbursement, and health and wellness incentives

    About Your Role

    You'll report to the Team Leader and contribute to the success of the customer experience and the overall team's success.

    About Us

    We're an equal opportunity employer committed to building a diverse and inclusive workforce. We deliver amazing service and technology while embracing humanity and promoting a work environment where all employees feel valued, belonging, and comfortable being themselves.

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