Collections Center Agent - Durbanville, South Africa - Werner J du Plessis Inc

Description

_Du Plessis & Partners Attorneys have positions available for mature individuals in their highly profitable call _center _for an energetic and self-motivated debt collections agent.

Accounts administration and negotiating reasonable payment on delinquent medical and schooling accounts creating a sense of urgency to make payment.

• Manage assigned accounts by enforcing our client terms and conditions.
• Assist debtors to reconcile accounts and resolve client disputes.
• Ensuring highlevel collections at all times within the set parameters of the Company rules and policies as amended from time to time.
• Admin intensive
• To meet the daily, weekly & monthly operational needs as outlined within the Performance Agreement.

• A senior certificate
• Matric/Grade 12 (Maths/Accounting)
• Up to 1 Year collections experience
• Collections software systems experience
• Problem Solving & Analytical Skills

• Be able to work under pressure and handle stress,
• Effective verbal and written communication skills,
• Flexible and adaptable to change,
• Wellorganised and able to work with and without supervision,
• Must be able to prioritise and manage workload,
• Attention to detail,
• Telephone etiquette and listening stills
• Target driven
• Computer literacy with a typing speed of at least 40 words per minute
• Service oriented
• Financial acumen
• Assertive
• Team player
• Languages (English/Afrikaans/African languages)

• Starting basic salary of R per month + a competitive commission structure.