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- Believe and live our values through all we do, always innovating, inspiring people, having fun, and doing the right thing.
- Provide a welcoming environment to new members via comprehensive inductions to the club facility and consistently irresistible exercise experiences.
- Promote and support the 30-day Kickstart ancillary strategy to attract, recruit, and retain a team of Rockstar Fitness Instructors & Group Exercise Instructors.
- Complete detailed company inductions with Fitness, Group Exercise Instructors & independent contractors.
- Develop optimum staffing schedules to ensure adequate floor coverage and actively promote all relevant ancillary offerings.
- Implement and effectively deliver on all exercise-related strategies in the club.
- Maximize the member experience and engagement through the delivery of small group exercise classes and member events.
- Expand and optimize the group exercise offering and timetable in your club.
- Ensure daily capturing of attendance, analyzing class performance, and reporting on success or identifying gaps and action plans to address under-performance.
- Maintain excellent group exercise locations with sound systems and equipment.
- Drive continued education (CECs) with staff, independent contractors, and Group Exercise Instructor base.
- Maximize member engagement through Group Exercise with Red Hot events.
- Increase Mobile app engagement and GEX bookings.
- Buid an excellent Group Exercise instructor community.
- Utilize the GEX & PT Mentors to assess and support improvement and development.
- Seek opportunities to increase and improve Group Exercise offerings regarding club space.
- Effectively market exercise aspects and introduce a GEX invitation system.
- Energize a safe floor environment via Health and Safety requirements and Ops Standards.
- Matric qualification
- Recognized Fitness Qualification
- Recognized Group Exercise Qualification
- A minimum of 2 years experience within the Fitness industry
- A minimum of 1 year experience in managing people/teams
- Exceptional people leadership skills
- High energy levels
- Strong team player
- Excellent interpersonal skills with relationship building
- Experience teaching various Group Exercise classes
- Adaptability in fast-paced environments
- Curiosity and willingness to learn and grow
- Winning mentality and motivation to achieve success
- Commitment to making a difference in people's lives
- Growth mindset
- Ability to work independently
- Trustworthiness and doing the right thing
- Drive to create moments of magic for members
- Action orientation
- Wealth knowledge beyond the health club
- Ability to make quick and bold decisions
- Agility
- Collaboration
- High Interpersonal skills (EQ)
Exercise Experience Manager - Kloof - Virgin Active South Africa Pty Ltd

Description
Your Purpose
To inspire people to live active lives, making exercise irresistible for our members. We achieve this by using all exercise-related programmes as a tool to ensure consistent value-add and top-class member experiences, resulting in repeat member visits and retention.
Your Duties and Responsibilities
Our Minimum Requirements
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