IT Incident and Problem Specialist - Johannesburg, South Africa - FirstRand
Description
Job DescriptionTo ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained
Hello Future IT Incident and Problem Specialist
Welcome to FNB, the home of the #changeables.
We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Core Banking Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
Are you someone who can:
- Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Compile reports that track progress and guide business to make informed decisions
- Partner with Service Delivery and Application Support teams to collaborate on continuous improvement efforts and drive stability on production environment
- Have a certificate or Diploma in computer science, information systems, or related fields
- Have 5 years experience in a system analysis experience
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Thrive in a collaborative environment
Job Details
Application Closing Date
21/04/24
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