Warehouse Manager - Blackheath, South Africa - Trillium Consulting

Trillium Consulting

Verified Company

Blackheath, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Job Purpose:

To manage the Warehouse effectively and according to guidelines and procedures set, to ensure the meeting of key service delivery requirements to support the organisational objectives of growing sales and delivering an efficient least cost-to-serve, logistics model.
To work as part of the Management team to share ideas and improve operations by recommending, supporting and implementing continuous improvement activities to optimise customer deliverables.
Ensure that the IT systems with regards to stock control are up to date and identify any system improvements and communicate/motivate the recommendations for change.
To develop a "Best practice" warehouse operating environment.
To continuously deliver excellent customer service to internal and external customers.
To ensure the effective and efficient use of warehouse space to include the layout and future capacity requirements.
Contribute to new business initiatives and projects and communicate the impact on warehouse activities these have.
To work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the department strategy.

Duties & Responsibilities:

General

Ensure warehousing and distribution services meet required functional objectives on ontime in full and investigate where noncompliance exists.
Create policies and procedures for warehouse activities and ensure that they comply with the relevant Government legislation.
Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational policies and procedures.
Comply with local warehousing, material handling, and distribution requirements by enforcing adherence to housekeeping and safety operating processes.
Continuously identify process and operational gaps, the root cause and the corrective actions needed where applicable.
Safeguard warehouse and distribution operations and contents by establishing and monitoring security procedures and protocols.
Control inventory levels by conducting physical counts and reconciling with the data storage system. (PASTEL)
Maintain optimal physical condition of warehouse by planning and implementing new design layouts, inspecting equipment and issuing work orders for repair / requisitions for replacement where necessary.
Ensure adherence to Company and government health and safety policies and standards
Ensure the efficient and effective use of warehouse space.

Administration Processes

Develop and implement systems to ensure accurate documentation is processed within stipulated deadlines. (Ensure all products are labelled and clearly identified to enable barcoding to be utilized, where applicable future use)
Ensure all warehouse documentation is processed as per requirements and noncompliance managed.
Investigate all problem areas and highlight corrective action to be taken by the Assistant Warehouse Manager, to avoid future reoccurrence.
Support the Continuous Improvement culture of the Warehouse with the assistance of the Assistant Warehouse Manager.
Respond within timelines agreed on all customer queries, either internal or external.
Identify failures in warehouse processes and recommend new procedures and action with the aid of the Assistant Warehouse Manager.

Stock Count Processes

Ensure an accurate and updated system of recording all stock movements on PASTEL. (Training to be provided)
Ensure that FIFO is optimally executed in operations to minimise aged stock problems.
Manage the effective cycle count processes within the warehouse.
Manage and control the effective quarterly stock takes of all products within the warehouse.
Effectively manage the reporting on stock credit returns processes from customers.
Effectively manage the reporting on damaged stock process within the warehouse and identify root cause. (Put processes into place to minimize damages.)
Report summary results for stock inaccuracies to Managing Director, with summary of causes & methods of rectification within an agreed time (7 days after completion of count)
Ensure the forward planning of the year end stock take and other related counts.
Compile the monthly stock report analyzing stock adjustments for the month, root cause contributions and actions being taken.

Health, Safety and Housekeeping

Ensure compliance with statutory legislation (OHS Act) and all Company safety and hygiene policies and procedures.
Ensure housekeeping is kept in order and that it meets the required standards.
Manage timelines on health and safety risk assessment outcomes and ensure that they are recorded and filed.
Ensure that all staff understand the Health and Safety practices and comply with such.
Establish, monitor and maintain high standards of security within the warehouse and site.

Financial Management