- Understand business issues and data challenges to identify areas for improvement.
- Analyse business processes and develop solutions to strengthen them.
- Create, document and review requirements, specifications and recommendations for proposed solutions.
- Develop business, functional and system design specifications for client engagements.
- Design and solve problems proactively.
- Provide technical recommendations and conduct testing.
- Assist with User Acceptance Testing efforts.
- Contribute to the development process in an Agile framework.
- Evaluate and resolve issues in a timely manner.
- Work with business personnel to identify required changes and communicate them to the Platform team.
- Facilitate meetings between the Platform team and business stakeholders.
- Deliver informative presentations that engage audiences.
- Communicate sensitive information tactfully.
- Act as a change agent for projects and initiatives.
- Manage stakeholder expectations effectively.
- Demonstrate technical understanding of software development lifecycle (SDLC).
- Have experience working in Agile or Hybrid Agile teams.
- Identify critical issues promptly.
- Effectively manage assumptions, constraints, risks and issues.
- Solve complex business problems with confidence and industry knowledge.
- Develop strong relationships with key business stakeholders.
- Communicate effectively with business partners to understand needs and evaluate solutions.
- Continuously seek opportunities to improve satisfaction and deepen relationships.
- Manage expectations effectively.
- Conduct impact assessments according to agreed standards.
- Deliver business and functional specification documents according to agreed formats.
- Improve existing approaches by seeking creative solutions.
- Prioritise tasks effectively and contribute to project success.
- Prepare written business correspondence that is coherent, grammatically correct and engaging.
- Degree/Certification in Business Analysis and/or Project Management.
- IIBA accreditation preferred (CCBA or CBAP).
- PRINCE2, PMP, AGILE, SAFE certifications.
- 4-5 years of financial industry experience in IT systems development.
- 2+ years System Analyst experience highly beneficial.
- 3+ years Credit or Retail Lending experience highly beneficial.
- Process methodology using BPMN and Process Flow diagrams.
- Understanding of BABOK and TOGAF.
- JIRA, Visio, MS Office.
- SharePoint.
- Able to work effectively in a team of competent professionals.
- Ability to communicate effectively verbally and in writing.
- Adaptability.
- Time Management & organisation.
- Professionalism.
- Problem Identification/Solving.
- People & Team Working.
- Language proficiency: English.
- Interpersonal Skills.
- Integrity.
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Business Analyst - Johannesburg - FNZ Group

Description
Key Responsibilities
Effective Communication
Critical Thinking and Problem Solving
Business Acumen and Relationship Building
General Skills and Competencies
Education, Skills and Specialist Knowledge
Industry Experience
Technical Skills
Personal Attributes
Core Competencies
About FNZ
FNZ aims to make wealth accessible to everyone, everywhere. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations.
We partner with over 650 financial institutions and 12,000 wealth managers, managing US$1.5 trillion in assets under administration (AUA).
We help over 20 million people from all wealth segments to invest in their future.
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Business Analyst
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Contract Praesignis- Johannesburg
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Indsafri- Johannesburg
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