Customer Retention Specialist - Soweto

We're looking for a CRM Retention Specialist who understands player behaviour, incentive mechanics, and lifecycle marketing in a real-money, high-frequency environment.This role sits right at that pressure point where acquisition gets players in—but retention is where the busines ...

We are looking for a Retentions Specialist in Sandton, Johannesburg. · Analyse relevant business data and identify business needs that can be addressed through promotions. · Conduct market and industry research to gain insights and ideas for effective promotions. · ...

We are passionate about service excellence, convenience and offering our clients superior value products. We know that you have hopes for your future – your career, your personal development and of achieving great things. · What will make you successful in this role?The ideal can ...

In iGaming and sports betting, acquisition gets players in—but retention is where the business is won or lost. · This role sits right at that pressure point. · ...

MiWay is a direct financial services company that offers superior value products. We are passionate about service excellence and convenience. · ...

In iGaming and sports betting, acquisition gets players in—but retention is where the business is won or lost. · ...

+ Job summary Job SummaryJoin our dynamic team in Johannesburg as our client undergoes significant growth. We seek a committed CRM Retentions Specialist to manage and enhance player engagement, retention, and loyalty. · ...

As an E-Commerce Sales Support Specialist you'll be the voice that helps customers complete their shopping journey · Assist customers via chat email phone and SMS with inquiries about products orders and returns while promoting a positive and sales-oriented experience. · Proactiv ...

To play a pivotal role in driving client satisfaction, retention, and growth within the Afrocentric Wellness portfolio. · Managing key wellness client relationships; · Ensuring service level agreement compliance; · Delivering high quality reporting. · ...

To play a pivotal role in driving client satisfaction retention and growth within the Afrocentric Wellness portfolio This role is responsible managing key wellness client relationships ensuring service level agreement compliance delivering high quality reporting. · ...

The CRM Specialist is responsible for developing, executing, and optimising customer relationship management strategies to increase player engagement, · retention, · and lifetime value. · The role focuses on delivering personalised, · ...

Job Summary: · Join TIH and grow your career while being part of an organisation with purpose. Providing effective customer service to retain customers and build strong relationships.Respond to client complaints and queries within agreed timeframes · Provide quality service to cu ...

Join TIH and grow your career while being part of an organisation with purpose. · Facilitate the retaining of policies through company approved retention strategies. Focus on maintaining customer relationships, meeting various KPIs and troubleshooting specific customer problems. ...

Facilitate the reinstatement of policies through company approved reinstatement strategies and focus on maintaining customer relationships. · ...

++Ensure the effective planning and execution of the Enterprise's Customer Marketing Strategy. · ++Digital Marketing Plan ExecutionManage and execution of multiple customer engagement journeys and marketing campaigns across all channels on the Marketing Automation Platform. · ...

The CRM Specialist is responsible for developing, executing and optimising customer relationship management strategies to increase player engagement retention and lifetime value. · ...

Deliver and support sound quality of claims decision making, prevent fraud and manage expenditure through the validation of claims by using expert abilities in various fields of investigation. · Explore issues or needs, establishing potential causes and barriers as well as relate ...

To lead a team of dedicated, specialist Claims staff in order to obtain the lowest possible claims cost while delivering consistently high levels of service to every customer. · ...

Support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed service and functional standard. · Carry out operational tasks by following establi ...

Reviewing vetting and endorsing decisions on all claim types handled in the claims operational area to control associated claims cost efficiency and risk controls associated with claims decision making. · Operational Compliance: Develop knowledge and understanding of the organiza ...