Store Manager - Cape Town, South Africa - Hamleys Toy Store

Hamleys Toy Store

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Toy Kingdom

Position:
Store Manager

Type:
Permanent/Full-Time

Experience:
Sales/Retail
At Toy Kingdom we are growing our talent pool in Cape Town and are looking for retail store managers.

Toy Kingdom is striving to become Africa's most loved and most customer centric toy retail chain that provides a magical environment bringing play to life while establishing a
heartfelt connection with both our big and little customers

Toy Kingdom is seeking a friendly, enthusiastic, and energetic team-members. If you have excellent customer service skills, are a passionate team player and have a real desire to understand our toy products and match them to meet our customer needs to make phenomenal sales, then we want you to form part of our exciting team

This individual will be expected to multitask, innate friendliness, and motivate employees to exceed targets.

It is expected that this person has a proven track record of success, target driven and has sufficient experience in managing teams of people.

This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.

Key deliverables:

Manage customer relationships to deliver consistently outstanding customer service.
Drive a consistent customer centric culture within the store.
Demonstrate mature leadership skills to recruit, train and develop one of our most important resources our people.
Develop a highperformance team and culture, focusing on ownership, accountability, and performance.
Drive team and business performance in line with Company Values.
Contribute to and ensure the successful execution of the company's strategic objectives.
Manage and improve the stores profit and loss to achieve agreed financial objectives.
Develop and manage annual operational budgets and projections.
Achieving and exceeding targets.
Manage the daytoday store operations
Identify and act on new business opportunities
Exercise exceptional entrepreneurial and commercial thinking to drive sales and overall store performance
Consistent delivery of all agreed KPI's including sales and profit growth, expensestoturnover ratio, and shrinkage

Qualifications and Core Competencies:

Grade 12 or Equivalent certificate
Tertiary qualification (advantageous)
Minimum of 35 years relevant working experience
Proven track record of managing a team
Excellent communication skills (verbal and written)
Strong team leadership, planning and organisational skills.
Able to drive change and persuade and influence both internal and external stakeholders
A high level of maturity, emotional intelligence and insight into diverse teams and individuals
Strong entrepreneurial and analytical skills
Experience in dealing with and managing Employee Relations

Job Type:
Permanent

Ability to commute/relocate:

Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

Store Manager: 3 years (required)

Application Deadline: 2023/08/14