Service Advisor/workshop Manager - East London, South Africa - CARtime SA

CARtime SA
CARtime SA
Verified Company
East London, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Our Franchise in East London, Eastern Cape is looking for a Service Manager, MUST have a valid driver's license.


Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc.

will be given preference.


Requirements:


  • Customer service skills
  • Communication skills
  • Comprehension skills
  • Mechanical expertise
  • Troubleshooting skills
  • Math and writing skills
  • Computer skills
  • Automotive Service Advisor.
  • Bilingual in English and Afrikaans

Duties:


  • Greeting customers and directing vehicles to an available technician.
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
  • Answering customer questions about service outcomes and consulting with technicians when necessary.
  • Informing customers about potential cost savings and warranty protections.
  • Assisting customer with quotations and bookings.
  • Overseeing and managing the service center's scheduling and workflow.
  • Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
  • Control and monitor productivity workshop technician.
  • Ensure that parts arrive on time.
  • Ensure that the technician comply with their Check List.
  • Ensure that all staff complete their daily Productivity Report.
  • Ensure that all work is carried out safely.
  • Salary R15 000 a month
  • Depending on experience


  • Working hours: Mon

  • Fri 07H0017H30
  • Sat: 07H3013H00

Salary:
R15,000.00 per month


Ability to commute/relocate:

  • Tokai,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 2023/03/01

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