Sales Trainer - Cape Town - CallForce

    CallForce
    CallForce Cape Town

    2 weeks ago

    CallForce background
    Full time
    Description

    Sales Trainer Opportunity at CallForce

    About Us

    CallForce is a prominent Business Process Outsourcing (BPO) company delivering customized outsourced solutions to clients. We seek an experienced Sales Trainer to enhance the sales skills and performance of our sales consultants.

    Responsibilities

    • Training Program Development:
      1. Collaborate with management to assess training needs and develop comprehensive training programs tailored to specific sales campaign requirements.
    • Training Delivery:
      1. Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
    • Sales Coaching:
      1. Provide one-on-one coaching and mentorship, identifying strengths and areas for improvement and offering actionable feedback.
    • Performance Evaluation:
      1. Monitor and evaluate performance through call monitoring, role-playing, and performance metrics. Provide constructive feedback to enhance sales skills.
    • Sales Techniques:
      1. Teach effective sales techniques, objection handling, and closing strategies to improve conversion rates and sales outcomes.
    • Product Knowledge:
      1. Educate sales consultants on products or services offered and ensure they can effectively communicate value to customers.
    • Compliance and Regulations:
      1. Educate on industry regulations, compliance requirements, and ethical sales practices.
    • Documentation:
      1. Maintain accurate records of training sessions, attendance, and performance improvement plans.
    • Continuous Improvement:
      1. Stay up-to-date with industry trends and best practices in sales training and incorporate them into the training curriculum.

    Qualifications

    • 3+ years' experience in sales training within a BPO or contact centre environment.
    • Strong understanding of sales methodologies and techniques.
    • Excellent presentation and communication skills.
    • Ability to motivate and inspire sales teams.
    • Patience and ability to provide constructive feedback.
    • Certifications in sales training or relevant field a plus.

    Benefits

    Competitive salary and performance-based incentives.

    Professional development and ongoing training opportunities.

    Collaborative and supportive team environment.

    Why Join Us

    If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position.

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