Services and Sales Administrator - Craighall Park, South Africa - Sheli Placements
Description
Position:
Service and sales administrator
Duties:
- Keeping filing of customer orders, invoicing and customer files up to date and ensure critical items are attended to.
- Assist with month end process of internal reporting.
- Ensure all mailing of customer statements and ensure they have reached their intended destination.
- Follow up on customer payments against statements.
- Reconcile expense reports.
- Service SLA inventory planning and liaison with team and customer for planned work.
- Management of breakdown intervention and planning for technical team.
- Manage technician time for project installation and commissioning.
- Telephonic support to customers when team is on the road. Capture all leads and customer requests, and log customer data on CRM.
- Writing up of project reports
- Assist with coordination of project team calendar
- Occasional general secretarial functions, when required.
Experience:
Office admin function experience, min. 3 years CRM and basic office admin experience, Purchasing on Pastel,
Salary:
CTC R 35,000
Gender:
Open
Software Program:
Pastel, or other ERP, MSFT all packages
Degree/Qualification:
Customer relationship and admin based diplomas
Industry:
Service, engineering beneficial
Area:
Craighall
Age:
28 minimum
Salary:
R30, R35,000.00 per month
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