Senior Retail Store Manager - Waterfall, South Africa - Futurelink Global Recruitment
Description
Introduction
Our Client, based in Waterfall KZN, is looking for an experienced Senior Retail Store Manager to join their team.
Duties & Responsibilities
Improve profit and attain sales target of the supermarket. Deal with all complaints, queries, and other related customer service issues.
Recruit and interview new staff for the supermarket. Organize training, orientation, and supervise all departmental managers. Oversee receiving orders and stock control. Assign and schedule tasks for specific employees and also follow up on the results they generate.
Complete all the operational requirements of the store. Appraise, monitor, and plan tasks to be given to individual staff members.
Discipline, counsel, and coach employees to maintain positive result generation.
Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization.
Recognize future and present requirements by customers.
Establish good rapport with existing and potential customers.
Collaborate with other members of staff that have good understanding about service requirements. Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise. Study trends, authorize clearance sales and also determine all required sales promotions. Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.
Desired Experience & Qualification
Matric Minimum of 8 years' experience in a store management role within a retail/FMCG store operations environment
POS system experience
Strong retail/FMCG background
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of labour legislation and IR practices
Sound managerial skills Results and target driven Excellent interpersonal skills
Package & Remuneration
Competitive package on offer.
Extended Weekend Time off (to be discussed)
Interested?
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Job Types:
Full-time, Permanent
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