Restaurant General Manager - Knysna Local Municipality

Company Description · Life & Brand Portfolio, based in Cape Town, is a leading experiential dining group in South Africa. Established in 1998 with its flagship restaurant in Kalk Bay, the group has grown to encompass 33 restaurants across eight distinctive brands, including Harbo ...

Job description

Company Description
Life & Brand Portfolio, based in Cape Town, is a leading experiential dining group in South Africa.

Established in 1998 with its flagship restaurant in Kalk Bay, the group has grown to encompass 33 restaurants across eight distinctive brands, including Harbour House, Tiger's Milk, La Parada, and Old Town Italy.

Recognized as a key player in South Africa's vibrant restaurant scene, Life & Brand Portfolio continues to expand its footprint with innovative dining experiences.

The group is dedicated to delivering exceptional service and unique culinary adventures to its customers.

Role Description
This is a full-time, on-site role as a Restaurant General Manager located in the Plettenberg Bay.

The Restaurant General Manager will oversee day-to-day operations, ensuring efficient restaurant management, excellent customer service, and adherence to quality standards.

Responsibilities include managing budgets, optimizing profitability, leading and motivating staff, maintaining high levels of customer satisfaction, and ensuring compliance with relevant regulations and company policies.

Additionally, the role involves staffing, training, and driving a strong team culture within the restaurant environment.

RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Ensure daily store operational requirements are met;
Ensure smooth running of front of house and back of house;
Supervision of staff;
Ensure store hygiene, maintenance, health and safety requirements are met;
Beverage cost, food costs and stock control are within specified range;
Be on duty for busy shifts, weekends and all functions;
Ensure effective communication between staff as well as management;
Ensure reports are issued timeously.

QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:
A minimum of 5 years in a similar role;
Experience in dealing with high volume, in a similar environment would be preferable;
Strong Leadership ability;
Ability to delegate and manage down effectively;
Intermediate Microsoft Excel and Word skills;
Strong analytical and problem-solving skills;
High attention to detail and process driven;
Ability to interpret statistical information;
Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
Self-motivated and deadline oriented;
Ability to multi-task;
Discretion and integrity;
Problem analysis and problem-solving skills;
Stress tolerance;
Decision-making;

This person will be for employment in a position of trust and honesty and entails the handling of cash or finances.

PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.

WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.

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