Customer Service Manager - Pretoria - Ananzi

Ananzi Pretoria

1 week ago

Description

Job Opportunity: Customer Service Manager

This is a unique opportunity to lead a dynamic customer service team and drive operational excellence in delivering tailored business solutions.

Key Responsibilities

Develop and implement strategies to achieve exceptional customer experiences.
Motivate the team to continuously improve customer satisfaction metrics.
Collaborate with other departments to align customer service objectives with business goals.
Train and mentor team members, fostering a culture of growth and accountability.

Qualifications and Skills

A proven track record of leadership in customer service.
Strong communication, problem-solving, and decision-making skills.
Ability to manage and motivate a team in a fast-paced environment.
A customer-centric mindset with a passion for building relationships.

About Ananzi

Ananzi is a leader in delivering tailored business solutions.
We value innovation, excellence, and teamwork.
We are committed to helping our customers achieve their goals.

Please submit your application, including your resume and cover letter, to us directly. We look forward to reviewing your qualifications.

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