Credentialing Specialist - Johannesburg, South Africa - TLO

Description

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

BA/BS in business or finance or related field

Prior professional work experience required: 5+ years

Performance of due diligence examination and or investigation on more complex cases.

Authentication of end users permissible purpose/authorized uses based on local government regulations and laws.

Assessment of certified intended use of services and or products requested on more complex customers.

Examination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources.

Provide support to the Lead/Manager with various departmental initiatives

Support internal partners providing guidance and procedural updates specific to credentialing processes.

Document and maintain departmental processes. Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing

We'd Love To See:

Determination, verification and authentication of applicant's federal, state, city/municipal and other government regulatory requirements including those on international soil

Assessment and determination of applicant's business legitimacy based on local government requirements per applicable country

Enforcement of TransUnion policies regarding credentialing and ability to make recommended amendments to the same, based on working experience

Lead multiple special handling projects

Impact You'll Make:

Analytical skill: Ability to interpret and analyze a variety of different kinds of business information; Ability to identify, articulate, and solve complex problems based on submitting business unit needs and local governmental regulations; Ability to determine when to escalate issues

Multitasking skill: Ability to perform multiple tasks and produce high quality completed work on consistent basis

Decision making skill: Independent judgment, and discretion to render membership approval/declination with little oversight by Supervisor/Manager.

Psychological skill: Ability to maintain focus, flexibility, organization and adjust to continual reprioritization without necessary direction/input from supervisor/manager; Strong attention to detail; Attentive and responsive to fast-paced turn time requirements

Interpersonal and Communication skill: Excellent customer service skills; Strong verbal and written communication skills; Professional Interaction with internal business unit team members and/or external business officers

Technical skill: Proficient to advanced office computer skills; Ability to navigate on the web securely and within terms of such website

Exceptional communication skills both verbal and written

Strong follow-up and teamwork skills; forward thinking and consistently takes initiative to broaden knowledge and skills

Possess & display the skill set & abilities to be identified and known as a Subject Matter Expert in the areas of Credentialing

Consulting, Credit, Client Success and Financial Service experience is a plus

It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment.

A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Specialist I, Membership and Credentialing