- Bachelor's degree or certification in Hospitality Management or related field.
- Proven experience in hotel management, with focus across housekeeping, rooms division, operations, and guest services.
- Strong leadership and team-building skills, with ability to motivate and inspire others.
- Excellent communication and interpersonal skills, with customer-centric mindset.
- Solid understanding of revenue management principles and strategies.
- Proficiency in hotel management software and Google suite applications.
- Provide visionary leadership to the entire hotel team, fostering culture of excellence, teamwork, and continuous improvement.
- Recruit, train, and mentor housekeeping, concierge, and maintenance teams to ensure high performance and professional development.
- Oversee all aspects of hotel operations, including housekeeping, front desk, maintenance, and guest services, to ensure exceptional guest experiences.
- Implement and maintain standard operating procedures to streamline operations and enhance efficiency.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and implement strategies to optimise performance.
- Champion guest-centric approach, ensuring that all guest interactions exceed expectations and reflect brand values.
- Implement personalised guest services and amenities to enhance VIP guest satisfaction and loyalty.
- Address guest feedback and resolve any issues or concerns in timely and effective manner.
- Assist Totalstay central Revenue team to develop and execute strategies to drive revenue growth, including pricing optimisation, upselling opportunities, and promotional campaigns.
- Monitor market trends and competitor activity to identify opportunities for revenue and experiential enhancement.
- Work closely with marketing department to develop and implement ideas that enhance brand image, credibility, and occupancy rates.
- Work with Totalstay Operations team to develop and manage hotel budget, ensuring that revenue and expenses are in line with financial targets.
- Implement cost-control measures to maximise profitability while maintaining service quality.
- Prepare regular financial reports and forecasts for senior management.
- Maintain high standards of cleanliness, maintenance, and safety throughout the property.
- Ensure compliance with all relevant regulations, standards, and company policies.
- Conduct regular inspections and audits to uphold quality assurance standards.
- Competitive salary package tailored to your experience and expertise.
- Dynamic workplace where your contributions drive real change.
- Opportunities to unlock your potential for career advancement.
- Vibrant and inclusive company culture, prioritising well-being of every team member.
- Enjoy perks like "Friends & Family" nightly rates at all Totalstay properties, wellness initiatives, and reward and recognition programme.
- Thrive in environment that values innovation, collaboration, and personal growth.
- Join supportive team committed to your success, professionally and personally.
- Be part of company that celebrates diversity and empowers employees to reach new heights.
-
General Manager
3 days ago
Unique Personnel Ltd Western CapeJob Title: General Manager · Based in Cape Town, the General Manager will be responsible for the daily operations, strategy, and goals of the company. · Key Responsibilities: · Manage business operations, including human resources, marketing, and finance. · Provide leadership to ...
-
General Manager
3 days ago
City Logistics Cape TownJob Category: General Management · Location: Cape Town · Contract: Permanent · Remuneration: Market Related · EE Position: No · About Our Company · City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions a ...
-
General Manager
3 days ago
The Building Company Cape TownGeneral Manager - B4A Western Cape · The Building Company is seeking a dynamic leader to drive the profitability of our Branch in Cape Town CBD. · Key Responsibilities: · Drive business growth and profitability through effective management of employees, finances, and technology. ...
-
General Manager
3 days ago
Totalstay™ Cape TownAbout the Role · Totalstay operates the Latitude Aparthotel, a premium accommodation and exceptional guest experience provider. Located in Sea Point, Cape Town, our property is renowned for its superior service, modern amenities, and prime beachfront location. · We seek a dynamic ...
-
General Manager
3 days ago
HR Genie Cape Town**Transportation Leadership Role** · Our client is seeking a General Manager - Transport to lead their transportation business unit. This role oversees daily operations, ensuring efficient and cost-effective delivery of goods and services. · Key Responsibilities: · Collaborate wi ...
-
General Manager
3 days ago
Recruitment Matters Africa (Pvt) Ltd Wes-KaapJob Title: Managing Director @ Recruitment Matters Africa | Executive Recruitment · We are seeking a highly experienced and dynamic General Manager to oversee and lead operations within the logistics industry. · The ideal candidate will be responsible for ensuring the efficient a ...
-
General Manager
3 days ago
Spar Group Limited Cape TownWe are seeking a dynamic and experienced General Manager to lead our team at Heldervue KwikSpar, located in the picturesque town of Somerset West, part of the greater Cape Town region. · Key Responsibilities: · Oversee daily store operations and ensure compliance with company sta ...
-
General Manager
1 day ago
Unique Personnel Ltd Western CapeJob Description · The General Manager will be based in Cape Town and will be responsible for the daily operations, strategy, and goals of the company. · Key Responsibilities: · Overall responsible for management of business including operations, human resources, marketing, and fi ...
-
General Manager
3 days ago
HR Genie Cape TownOur Client is Seeking a Highly Experienced General Manager to Oversee and Lead Operations in the Logistics Industry.The Ideal Candidate will be Responsible for Ensuring Efficient and Cost-Effective Management of Logistics Operations while Driving Strategic Growth and Maintaining ...
-
General Manager
3 days ago
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC Cape TownOur client in the building industry is seeking a highly driven and experienced general manager to lead growth initiatives. This role will focus on capital expenditure projects and new business ventures, with an emphasis on driving strategic investments and innovation. · Duties an ...
-
General Manager
3 days ago
Total Stay (PTY) Ltd Cape TownAbout the role · Totalstay operates the Latitude Aparthotel, offering premium accommodation and exceptional guest experiences. Situated in Cape Town, our property is renowned for its superior service, modern amenities, and prime location. · We are seeking a dynamic and experience ...
-
General Manager
3 days ago
BOSS Consult Cape TownDevelop a comprehensive business strategy and submit a detailed strategic plan to the CEO and shareholders for review and approval. · The unit's day-to-day operations will be overseen by you, focusing on optimizing processes, implementing policies, and increasing efficiencies. Th ...
-
General Manager
3 days ago
Networkers International SA Wes-KaapExecutive Management Position · Elevate the success of our promotional products company with your exceptional leadership skills. · Key Responsibilities · Develop and implement a comprehensive business strategy to drive revenue growth and profitability. · Oversee daily operations, ...
-
General Manager
3 days ago
Lodge Security Cape Town Full timeJob Description · We are seeking an experienced professional with a background in management and sales within the security industry. · Key Responsibilities: · Manage and liaise with key accounts in the Cape Town region. · Understand loss control, guarding, and CCTV analytics/moni ...
-
General manager
9 hours ago
Dante Personnel Cape TownJob Description · Summary: · We are seeking a seasoned professional with extensive experience in manufacturing management to join our team. The ideal candidate will possess a strong marketing and sales background, as well as a business degree or equivalent qualification. · Key Re ...
-
Restaurant General Manager
3 days ago
Evolution Recruitment Cape TownRestaurant General Manager - Exclusive Dining · The Atlantic Seaboard presents a unique opportunity for an experienced Restaurant General Manager to join a leading luxury brand. · This role offers the chance to advance your career within the group and provides attractive incentiv ...
-
General Manager Operations
23 hours ago
44 Wood Ghana Wes-KaapJob Title: General Manager Operations · Location: Ghana · 44 Wood is a company specializing in designing, manufacturing, and installing kitchens, wardrobes, TV units, and pharmacy spaces. We offer architecture services, design expertise, installation, and warranty on our products ...
-
Restaurant General Manager
13 hours ago
Red Ember Recruitment CapeTownJob Description · We are seeking a highly skilled and experienced Executive General Manager to lead our team. · Duties and Responsibilities: · Implement and follow company standards of conduct. · Maintain high dress code standards. · Provide exceptional customer service. · Mainta ...
-
Lead Generation Manager
3 days ago
Exclusively Remote Cape TownLead Generation Manager/Administrative Assistant · We are seeking a highly organized and detail-oriented individual to join our team as a Lead Generation Manager/Admin. This role is primarily focused on lead generation within the legal industry and administrative tasks, with pote ...
-
General Manager Operations
23 hours ago
44 Wood Ghana Wes-KaapCompany Overview: · 44 Wood is a leading company in Ghana, specializing in kitchen, wardrobe, TV unit, and pharmacy space design, manufacturing, and installation. We offer architecture services, expert design, installation, and product warranty. · Job Summary: · This is a full-ti ...
General Manager - Cape Town - Totalstay
3 days ago

Description
About the role
Totalstay operates Latitude Aparthotel in Cape Town, offering premium accommodation and exceptional guest experiences.
We seek an experienced Aparthotel General Manager to lead our team and ensure seamless property operation. The ideal candidate will have a strong background in managing housekeeping teams, VIP guest management, hotel marketing, revenue reporting, and overall hotel operations.
You'd be an excellent fit for this role if you have:
Your Key Responsibilities:
Leadership & Team Management
Operational Excellence
Guest Experience
Revenue Management
Marketing
Financial Management
Quality Assurance and Compliance
What We Offer
About Totalstay
Totalstay creates better way for travellers to stay. We combine best-practice of top hotels with flexibility and freedom of DIY travel. Everything a traveller wants from hotel combined with everything they love about home. We offer essential services a traveller expects from hotel together with freedom, space, and individuality of home. It's the best of both worlds. And it's the best way to travel. With private collection of fully managed, hotel-grade vacation rentals in Cape Town, including boutique hotels, aparthotels, villas, and serviced apartments, we aim to ensure that a guest's stay is as memorable as possible, from start to finish.
-
General Manager
Unique Personnel Ltd- Western Cape
-
General Manager
City Logistics- Cape Town
-
General Manager
The Building Company- Cape Town
-
General Manager
Totalstay™- Cape Town
-
General Manager
HR Genie- Cape Town
-
General Manager
Recruitment Matters Africa (Pvt) Ltd- Wes-Kaap
-
General Manager
Spar Group Limited- Cape Town
-
General Manager
Unique Personnel Ltd- Western Cape
-
General Manager
HR Genie- Cape Town
-
General Manager
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC- Cape Town
-
General Manager
Total Stay (PTY) Ltd- Cape Town
-
General Manager
BOSS Consult- Cape Town
-
General Manager
Networkers International SA- Wes-Kaap
-
General Manager
Full time Lodge Security- Cape Town
-
General manager
Dante Personnel- Cape Town
-
Restaurant General Manager
Evolution Recruitment- Cape Town
-
General Manager Operations
44 Wood Ghana- Wes-Kaap
-
Restaurant General Manager
Red Ember Recruitment- CapeTown
-
Lead Generation Manager
Exclusively Remote- Cape Town
-
General Manager Operations
44 Wood Ghana- Wes-Kaap