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    • Credit Controller - Cape Town - The Working Earth

    The Working Earth
    The Working Earth Cape Town

    1 month ago

    Default job background
    Description

    Job Title: Credit Controller

    Description:

    We are seeking a skilled Credit Controller to join our team. The ideal candidate will have experience in handling various administrative tasks, managing collections, and providing excellent customer service.

    Main Responsibilities:

    • Handle administrative tasks, including bank statements, billing, refunds, and payment plans.
    • Process adjustments and maintain accurate records of weekly banking activities.
    • Assist with applications and manage collections on debtor accounts, ensuring compliance with payment arrangements and escalation to pre-legal as needed.
    • Process daily bank statements, manage debit order reactivations, and handle unallocated payments.
    • Distribute payment batches and oversee card and legal payments related to pre-legal accounts.
    • Provide responsive support to customers and account payers, building trust and addressing queries.
    • Maintain positive relationships with internal departments to ensure account accuracy.
    • Compile and submit regular reports to Senior Credit Controller, ensuring accuracy in account notes, credits, suspensions, and handovers.
    • Adhere to Standard Operating Procedures and maintain daily updates on working files to support effective reporting.

    Requirements:

    • Matric qualification
    • ICM certification
    • 3 years' experience as a Credit Controller
    • Dynamics 365 - advantageous
    • Excel Advanced
    • Having worked on high volume accounts

    Estimated Salary: R120,000 - R150,000 per annum

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