Retail Store Supervisor - Worcester, South Africa - Signature Cosmetics & Fragrances

Signature Cosmetics & Fragrances
Signature Cosmetics & Fragrances
Verified Company
Worcester, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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Description
Provide guidance, supervision and set an example for the team

  • Develop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standards
  • Ensure store is staffed according to agreed staffing schedules based on business requirements
  • Create a welcoming, inspirational, and personalised experience for all customers
  • Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
  • Ensure visual merchandising standards create a beautiful store experience
  • Maintain a clean, neat, and tidy and fully replenished sales floor
  • Ensure stock levels, stock losses and shrinkage are effectively managed
  • Ensure all products are correctly priced with relevant Price stickers and /or signage
  • Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
  • Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
  • Ensure all store standards and operations policies and procedures are adhered to
  • Effective execution of all operational activities within the store

Requirements:


  • A matric, grade 12 or equivalent certificate
  • A minimum of two years' experience supervising a small team in a retail store
  • A passion for cosmetics, retail, and customer service
  • Knowledge of beauty and skincare products
  • Strong customer service orientation
  • A strong work ethic and handson attitude
  • Sound leadership skills
  • Ability to work a flexible schedule to meet operational needs

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