IT Cyber Security Administrative Assistant - Sandton, South Africa - BUI

BUI

Verified Company

Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

_Join a team of superheroes_

BUI is an award-winning IT consultancy delivering cloud solutions and professional services worldwide, with a specialized focus on the Microsoft Azure platform, and Cisco and Palo Alto Networks technologies.

Founded in 2000 and a part of the First Technology Group since March 2015, BUI has an international presence and highly qualified consultants who embrace three core principles: Innovation, Delivery, and Results.

_ We value your personality and passion _
For us, personality and passion are essential parts of our culture.

You'll always be supported and looked after by your BUI family, but you will also have a lot of responsibility for your own work, meaning that problem-solving and working independently is something we encourage.

We only employ passionate, best-in-class experts to help us give our customers what they deserve: individual attention and impeccable service.

We are currently hiring a detail-oriented and organised Cyber Security Administrative Assistant to join our team based in Johannesburg. In this role, you will be responsible for providing administrative support to our cybersecurity teams.

General Duties

Ensuring the smooth running of the team
Assist the team to comply with BUI Operational requirements (e.g. ISO27001)
Call Escalation

- monitor the team Project planner and escalate within the team where necessary

Assist with best practices for the team
Assist with the preparation and publishing of Shifts and standby rosters
Contact point for audit and followup with requirements
Assistant to the Teams appointed Service Delivery Manager
Assist with Document management criteria and submissions to Document CAB for approval.
Follow up on each submission and ensure the correct process is followed.
Assist with the administration of all Jira tickets and general supportbased queries for SecOps.
You are the Link between the Services desk and SecOps teams for followups and escalation of support Tickets.

Assistance with the Hiring Process

Onboarding of new clients

Assist with the scheduling of the initial internal kickoff sessions with relevant SOC members and Sales/project office
Assist with the scheduling and management of the project kickoff process with new customers into the SOC.
Creation of the initial folder structure and client templates within teams.

Monthly Customer meetings

Assist SDM and SoC Managers with the scheduling and management of these meetings
Document the followup actions required for these meetings. Transpose any actions required here to the relevant team project planners and follow up with the members when the need dictates.
Scheduling of Prep meetings before monthly meetings to allow Analysts sufficient time to prepare for monthly meetings

Requirements:

12 years of experience in an administrative role, preferably in a cybersecurity environment
Strong organizational and timemanagement skills.
A background in Project management is a plus
Excellent written and verbal communication skills
Proficient in Microsoft Office, Teams, Teams planner, and other administrative software
Knowledge of cyber security concepts and technologies is a must
Ability to work independently and as part of a team in a fastpaced environment.
Must be able to maintain confidentiality and handle sensitive information