Store Manager - Stellenbosch, South Africa - JUMBO CLOTHING

Thabo Mthembu

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Thabo Mthembu

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Description

KEY RESPONSIBILITIES:


Asset Management

  • Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained
  • Coordination of maintenance and repair services
  • Protect and secure all company assets in the store

Stock Control

  • Responsible for all stock and will be held accountable for all overages and shortages
  • Prepare requisitions to replenish stock
  • Identify and report on slow selling items
  • Conduct stock takes and manage shrinkage within company requirements

Merchandising

  • Manage the quality and quantity aspects of the merchandise assortments
  • Coordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise
  • Ensure required housekeeping standards are always maintained

Marketing and Sales

  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited
  • Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements
  • Actively participate in promotions
  • Stay up to date with current advertising trends
  • Provide sales leadership to staff
  • Stay current with products, marketing, and pricing of area retailers with similar products
  • Achieve and exceed store sales targets
  • Organizing special promotions sales & events
  • Initiating changes/improvement suggestions

Administration and Cash

  • Ensure that the standard of administration and procedures in store are met
  • Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.
  • Reporting daily figures to Area Manager

Security / Risk

  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum
  • Ensuring that Health & Safety standards are met
  • Attend to alarm call outs

Customer Services

  • Train staff in customer service
  • Assist customers with enquiries and complaints
  • Continuously satisfy customer needs and attract clientele

People Management

  • Assign employees to specific duties, by way of their job description, tasking plans and goals
  • Encourage, assist, and train employees to become a motivated workforce driving sales
  • Manage performance and development of staff
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
  • Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes
  • Manage time and attendance of staff
  • Conduct staff meetings

MINIMUM REQUIREMENTS:

(_You must be able to answer "YES" to all requirements listed below_)

  • Matric Certificate.
  • NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.


  • Valid Driver's Licence

  • Code 8 unendorsed
  • 25 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager

COMPETENCIES

  • Analytical Thinking
  • Coaching & Developing Others
  • Customer Insight & Focus
  • Decision making
  • Performance focus
  • Problem Solving
  • Team Leadership

UNDERTAKING

  • Criminal / Credit Check
  • Qualification verification
  • Computer and Psychometric assessments where required
  • First Aid / Firefighting training

Ability to commute/relocate:

  • Stellenbosch,

Western Cape:
Reliably commute or planning to relocate before starting work (required)


Experience:


  • Retail: 1 year (preferred)

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