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  • Senior Sales Consultant Cape Town, South Africa - Tower Group (Pty) Ltd

    Tower Group (Pty) Ltd
    Tower Group (Pty) Ltd Cape Town

    3 weeks ago

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    Description

    Senior Sales Consultant

    Our client based in Cape Town is seeking to employ a skilled Senior Sales Consultant.

    Our client is a leading South African furniture and homeware store, with an aesthetic that combines Scandinavian-inspired designs with the textures of nature.

    Job Purpose:

    This position is responsible for providing exceptional service. You will be required to utilize outstanding communication, interpersonal, and networking skills to grow your sales pipeline.

    Main Accountabilities:

    1. Financial Management:
      • Consistently meet and exceed monthly and yearly targets for cash collected (net of VAT) and discount target.
      • Drive new sales opportunities through various innovative methods.
    2. Customer/ Brand Management 360°:
      • Deliver exceptional customer service with full accountability for customer engagement and communication.
      • Assist clients and ensure their needs are identified and met.
      • Act as the single point of contact for the client.
      • Ensure care instructions are explained.
      • Maintain general housekeeping and ensure all items are priced and displayed correctly.
      • Ensure training compliance in line with company policy.
    3. Operational Management:
      • Ensure processes are executed efficiently and as per company policy: sales orders, account management, SR management/resolution, stock take, studio referral, decorator/partner program.

    Experience and Skills:

    - Minimum of 5 years' work experience.

    - Previous experience in a consumer-centric environment.

    - Proven record of meeting and exceeding sales targets.

    - Excellent communication, interpersonal, and networking skills.

    - Comfortable working with different systems and technology, including POS and stock management systems.

    - Must be available to work retail hours including weekends and public holidays.

    - Passionate about décor and the clients' furniture and homeware products.

    - Valid driver's license and own vehicle essential.

    Behavioral Competencies:

    Our client is looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal, and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.

    Note: Whilst this job description covers most aspects of the employee's role, it is not an exhaustive list. There may be other related areas where the Company can reasonably expect the employee to become involved in. Similarly, subject to operational requirements, this description will be reviewed from time to time.


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