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    Outbound Customer Services Agent - Amanzimtoti, South Africa - Sandi Crowther Recruitment

    Sandi Crowther Recruitment
    Sandi Crowther Recruitment Amanzimtoti, South Africa

    1 week ago

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    Description
    Contract position - 6 monthsProspecton, Durban. Well-established concern within the Logistics industry seeks Outbound Customer Services Agent with relevant experience in the Shipping / Logistics industry to join their team. Please note: this is a 6-months contract position.

    Responsibilities:
    • Maintain and update schedules
    • Manage and monitor bookings with shipping
    • Process bookings and send booking confirmation to customers
    • Follow up on quotes
    • Clear Internal Sentry (latency) reports
    • Strategic container planning
    • Handling hazardous applications / paperwork
    • Send transport and packing instructions to warehouse and transporter
    • Send empty depot releases to shipping line prior to container collection
    • Receive all required shipping documents: shipping instruction / bill of entry prior to packing / commercial invoice / packing list and fumigation certificate
    • Process shipping line's shipping instruction
    • Prepare required trade documents (EG CNCA for Luanda)
    • Invoice customers and process creditor invoices
    • Submit RCG to SARS
    • Print, stamp, and release bills for customer collection
    • Process cargo dues
    • Process acquittals to shipping line
    • Cost, close and post file
    • Issue telex releases as per SOP
    • Assist with training staff members
    Requirements:
    • Matric
    • Tertiary qualification preferred
    • Computer literate - Microsoft Office
    • Ability to work in a fast-paced, demanding environment
    • Excellent time management skills
    • Attention to detail
    • Ability to use initiative
    • Skilled with a sense of urgency


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