parts sales and warranty clerk - Johannesburg - Engineco (Pty) Ltd

    Engineco (Pty) Ltd
    Engineco (Pty) Ltd Johannesburg

    5 days ago

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    Description

    Job Summary

    This role requires an experienced sales professional with a strong understanding of diesel engines and generator parts. The ideal candidate will have at least 3 years of experience in parts sales, with expertise in IVECO parts sales and interpretation.

    Key Responsibilities

    • Process warranty claims and provide customers with advice on parts needed for mechanical repairs and maintenance on generators.
    • Offer exceptional customer service skills and communicate effectively with customers to understand their needs and provide solutions that fit their requirements.
    • Generate sales by using writing and telephonic means to assist customers in identifying suitable products from the Company's portfolio.
    • Analyze data and maintain accurate records using Excel.
    • Work flexible hours when required to meet business demands.

    Requirements

    • A minimum of 3 years of experience in parts sales of diesel engines (generator parts beneficial).
    • Experience with IVECO parts sales and interpretation.
    • Previous experience in processing warranty claims.
    • Good understanding of mechanical repairs and ability to provide customers with advice on parts needed.
    • Knowledge in repairs and maintenance on generators will be advantageous.
    • Exceptional level of customer service skills.
    • Excellent communication skills.
    • Computer literacy and proficiency in Excel.
    • Ability to work flexible hours when required.


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