- Process warranty claims and provide customers with advice on parts needed for mechanical repairs and maintenance on generators.
- Offer exceptional customer service skills and communicate effectively with customers to understand their needs and provide solutions that fit their requirements.
- Generate sales by using writing and telephonic means to assist customers in identifying suitable products from the Company's portfolio.
- Analyze data and maintain accurate records using Excel.
- Work flexible hours when required to meet business demands.
- A minimum of 3 years of experience in parts sales of diesel engines (generator parts beneficial).
- Experience with IVECO parts sales and interpretation.
- Previous experience in processing warranty claims.
- Good understanding of mechanical repairs and ability to provide customers with advice on parts needed.
- Knowledge in repairs and maintenance on generators will be advantageous.
- Exceptional level of customer service skills.
- Excellent communication skills.
- Computer literacy and proficiency in Excel.
- Ability to work flexible hours when required.
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parts sales and warranty clerk - Johannesburg - Engineco (Pty) Ltd
5 days ago

Description
Job Summary
This role requires an experienced sales professional with a strong understanding of diesel engines and generator parts. The ideal candidate will have at least 3 years of experience in parts sales, with expertise in IVECO parts sales and interpretation.
Key Responsibilities
Requirements
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Warranty and Costing Clerk
First Degree Recruitment- Johannesburg
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Vehicle Costing
First Degree Recruitment- Johannesburg