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    • Centre Manager - Durban - Excellerate JHI

    Excellerate JHI
    Excellerate JHI Durban

    1 month ago

    Default job background
    Description

    Main Objective:

    To optimize centre performance by maximizing trading opportunities, ensuring sound financials and establishing mutually beneficial relationships with tenants.

    Responsibilities:

    • Manage and control personnel, service contractors, repairs, revamps, tenant installations and general building administration.
    • Establish and maintain relationships with tenants to optimize income stream.

    Decision Making Authority:

    Subject to Portfolio Management mandate:

    • Total expense account management including repairs, service contracts and project management expenses.
    • Replacement or sale of equipment.

    Requirements:

    • 3-5 years experience in property/centre management industry.
    • Minimum qualification: Grade 12.
    • A Business or property related tertiary qualification is recommended.

    Skills:

    • Budgeting and Financial Management.
    • Business writing skills (specs & house rules).
    • People management skills.
    • IT literacy (MS Office suite, SAP).
    • Administration skills.
    • Driver's license.

    Knowledge:

    • Advanced knowledge of property/centre management industry.
    • Basic technical knowledge.
    • Contract management.
    • Elementary financial management.
    • Company policies and procedures.
    • In-depth knowledge of lease agreements.
    • Cost budgeting understanding.
    • Basic statutory requirements knowledge.
    • General business acumen.

    Competencies:

    • Problem solving and decision making.
    • Customer relationship building.
    • Communication.
    • Team leadership.
    • Financial and business acumen.
    • Confidence.
    • Assertiveness.
    • Negotiation.
    • Analytical thinking.
    • Tolerance for stress.
    • Resilience.

    Key Drivers:

    • Vacancies.
    • Geographical spread of Cluster.
    • Grading and complexity of buildings in Cluster.
    • Lease renewal cycle.
    • Level of service required (tenant/building profile).
    • Centre profile(s).
    • Number of building owners.

    Interfaces and Relationships:

    • Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial Manager, Accountant, Debtors Administrator, Lease Administrator, Lease Controller, Receptionist.
    • External: Tenants, Local community, Service Contractors, Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.
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