Junior Property Administrator - East London, South Africa - Ability Recruitment

Ability Recruitment

Verified Company

East London, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Information:

Industry

Real Estate/Property Management
Work Experience

1-3 years
Currency

ZAR
City

East London
Province

Eastern Cape
Country

South Africa
Postal Code

5201

Leasing Admin:

Ensure accurate leasing administration, billing, and timely processing of receipts/refunds.
Maintain tenant files.
Ensure billing corresponds to lease.
Allocate tenant receipts.
Investigate all unallocated receipts and clear against tenant accounts.
Process corrections of misallocations and unidentified receipts on a daily basis.
Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
Ensure that prebilling reports are checked for accuracy and approved for the next rent roll.
Adhoc invoicing
Manage processing of refunds when required.
Customer Liaison:
Proactively manages tenant collections & ensures excellent customer service is delivered.
Maintain good relationships with all tenants in portfolio.
Collection of monthly rentals due for portfolio.
Reconciling of accounts.
Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
Ensure that queries on any outstanding balances and/or other issues are attended to by the relevant team leader and followup on balance of payment where required.
Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to.
Effective relationship management ensuring that accounts are paid on time.
Accounts Payable Administration:
Ensures accurate accounts payable and cashbook processing for portfolio.
Reconciles processed work by verifying entries and comparing system reports to balances.
Record account expenses by cost centre and invoice details.
Ensuring all vendor paperwork and accounts are up to date.
Maintain accounts by verifying and posting account transactions.
Full cashbook function including:
Reconciliations between bank and ledger balances.
Review cashbook to ensure there are no duplicated items.
Followingup and clearing of reconciling items.