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- Manage the day-to-day activities of the sales team
- Escalation point for all sales-related queries from internal teams
- Ensure communication with internal teams on customer sales-related queries
- Ensure OLAs are in place within the sales team to respond and action queries quickly
- Ensure sales performance reporting is maintained daily
- Drive customer engagement through customer meetings and contact
- Attend industry events to remain abreast of industry movements
- Work with marketing to drive customer and brand loyalty
- Drive strategic sales in conjunction with the sales and product team
- Ensure high touchpoint with all Key/Strategic Customers
- Manage the entire sales business unit
- Drive a sales culture of customer engagement within the sales team
- Ensure sufficient team coverage to execute sales goals
- Implement and maintain sales KPIs
- Report on the sales team's performance against growth targets
- Drive sales enablement through identifying training improvements for the team
- Implement a sales incentive plan
- Work closely with marketing to drive campaigns that improve product sales mix
- Improve the partner program
- Implement a sales development plan
- Create a sales model to minimize customer churn
- Develop a sales development plan for new products and services
- Experience in a Sales Leadership Role
- Experience in the Telecoms or ICT Industry required
- Excellent communication skills
- Ability to work well across multiple teams
- Passion for the industry
- Proficient in MS Office Suite
- Comfortable providing and presenting reports
- Executive Management Experience Essential
- 10 years' experience in Sales with 5 years in a leadership position managing a sales team
- Solid knowledge of sales principles and best practices
- Successful proven track record of performance
- Strong network
- Bachelor's degree in Business Management or equivalent
- Relevant Sales/Sales Management Certification from an accredited center of learning
- Knowledge of either Connectivity, Cloud, Voice, Security Products
- Understanding of the SA Telecommunications Landscape
- Experience working on a CRM System (SalesForce, Quickbase or similar)
- Understanding of working with a reseller channel or distribution channel
Chief Sales Officer - Johannesburg - CipherWave

4 weeks ago

Description
JOB PROFILE:Job Title: Chief Sales Officer
Division: Sales
Subdivision: None
Reports to: CEO
WORKING RELATIONSHIPS:
JOB SUMMARY:
CipherWave, a Johannesburg-based Internet Service Provider that offers Connectivity, Cloud, Voice & Security products seeks an exceptional leader as Chief Sales Officer. The CSO will lead and manage the sales team, driving the customer engagement model for existing CipherWave customers and partners. Additionally, the CSO will drive growth through the sales team in both the existing customer base and acquiring new customers and partners.
Responsibilities include:
Desired skills and experience:
Minimum requirements:
Additional requirements:
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