Condition Monitoring Analyst - Gauteng
Only for registered members Gauteng, South Africa
1 month ago
* This salary range is an estimation made by beBee
Job summary
Provides first line of support, coordination of services, problem resolution and/or recommendations on selected products and services. Remote support for mining operations.
Responsibilities
- Addressing minor coverage issues and resolving minor complaints.
- Ensuring all customer communication is clearly documented.
- Answering inbound customer service inquiries.
- Providing health analysis or troubleshooting and redirecting them when appropriate.
- Identifying issues and determining appropriate course of action for effective resolution.
- Processing results from analysis of technical data
- Understand prime product or component health or status, if action is needed, and required next steps.
Job description
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