Field Guide - Hoedspruit, South Africa - HotelJobs

HotelJobs

Verified Company

Hoedspruit, South Africa

2 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Overview

My client a Luxury Five Star Lodge in Limpopo is recruiting for qualified Field Guide, who will be responsible for conducting guided safari experiences that are unique, personalized, professional, and enjoyable for a mainly international clientele.

Purpose

The main purpose of the Field Guide is to ensure that an all-encompassing wildlife experience is offered to every Guest with a focus on catering to the specific needs of each individual guest.

The entire experience should be delivered with humility, professionalism, and flexibility, with the end result being an educational experience for all.

The Guiding service should be delivered with an uncompromising sensitivity towards the environment. Filed Guides are expected to be involved in an ongoing process of self-improvement and knowledge enhancement. They are responsible for their own continuous education and that of their tracker

Requirements Skills and Experience

A minimum of 1 2 years work experience as a Field Guide in a similar Lodge Environment
A level 1 FGASA qualification or Higher with theory and practical completed
Registered with DEAT and THETA in terms of improving his/her qualifications
Valid First Aid certificate
SASSETA Certificates preferable
A valid code 8 Drivers Licence with PDP
Excellent communication and people handling skills
An inherent passion for observing, sharing, and learning about wildlife
Te ability to work on his/her own with enthusiasm
Flexible in that He / She is willing to change plans on the spur of the moment and is willing to innovate in the interests of the guest and company
Confident but humble
Cooperative and keen to work with the balance of the team in the interests of the lodge and Guests
Organised, with attention to detail and good time management
A developmental approach to his/her staff and colleagues
Professional and neat in personal appearance and image

Key Responsibilities

Field Guides need to ensure that there is effective communication with lodge management in terms of a guest and guiding requirements. This position is accountable to the Lodge General Manager
In broad terms the Field Guide is responsible for the following key result areas
Ensures the highest quality of game experience for the guests
Hosts guests in line with the company standard of excellence
Always shows an exceptional appreciation and sensitivity to the environment
Ensures that guest and staff safety is always priority
Communicates with Front of House Staff to ensure the best possible experience for guests
Conscientious maintenance and care of vehicles and related equipment
Carries out administration duties timeously and effectively
Undertakes a process of continuous education of self and other members of staff
Achieves service excellence through teamwork