Sales and Customer Coordinator - Cape Town, South Africa - Lotus HR & Recruitment
Description
Our client, a professional, fast paced international manufacturing company is seeking to employ an organised and customer centric and service focused, to join their Sales and Service team and take ownership of internal order placing, customer service and related administration.
KEY EXPERIENCE TO MEET
- You will have Matric plus a diploma in administration or sales and marketing, coupled with 35 years experience in a fastpaced manufacturing customer service centre.
- You will have worked in an ERP drive systems environment, where you will have monitored stock and production levels to ensure stock is available for customers before orders are placed.
- You will have processed high volumes of orders daily, maintained accurate customer records on a CRM system, provide accurate quotations for customers and ensure that finance has correctly invoiced monthly orders.
- You will have a solid understanding of regenerating inactive accounts and generating revenue from inactive customers by dedicated calls and correspondence.
- Advanced Microsoft software skills and proficiency in either Syspro, Sap or Oracle is essential.
- Ideally, you will have a valid driver's license and own reliable vehicle to assist the sales team when required
- A list of contactable references and a clear criminal and credit record is essential due to the level of trust of this role.
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