System Administrator - Johannesburg - WatersEdge Solutions

    WatersEdge Solutions
    WatersEdge Solutions Johannesburg

    2 weeks ago

    Default job background
    Description

    System Administrator Onsite Role

    We are seeking an experienced System Administrator to join our team at Watersedge Solutions. This onsite role involves managing and maintaining IT infrastructure, supporting a hybrid workforce, and ensuring the security and reliability of systems across firewalls, servers, storage, virtualization, and hybrid cloud solutions.

    Key Responsibilities:

    Firewall & Network Security

    • Configure and manage firewalls, set up security policies, and monitor network traffic.
    • Maintain switches to ensure performance, troubleshoot connectivity issues, and support VLAN configurations.

    Server & Storage Management

    • Maintain and troubleshoot servers and storage solutions, perform backups, updates, and capacity planning.
    • Conduct hardware diagnostics and liaise with vendors for maintenance and repairs.

    Virtualisation & Cloud Integration

    • Manage and optimise virtualised environments, including virtual machine deployments.
    • Support hybrid Exchange and Office 365 integration for seamless email and collaboration.

    User Support & Incident Management

    • Provide Tier 2 and 3 IT support and escalate critical issues when necessary.
    • Troubleshoot and maintain call center infrastructure, minimising downtime.
    • Document incidents, solutions, and processes to improve IT response efficiency.

    IT Security & Compliance

    • Apply security updates, patches, and enforce best practices for data protection.
    • Assist in IT audits and ensure compliance with industry standards and internal policies.

    Requirements:

    Must-Have:

    • Minimum 3 years of hands-on experience in systems administration.
    • Experience managing firewalls, servers, storage, and virtualization.
    • Familiarity with hybrid Exchange/Office 365 environments.
    • Strong knowledge of networking, virtualization, and data storage.
    • Excellent troubleshooting and documentation skills.
    • Ability to communicate effectively in a hybrid team environment.

    Nice to Have:

    • Diploma in IT or a related field.
    • Certifications such as A+, N+, Fortinet NSE, Microsoft Azure Administrator Associate, or VMware Certified Professional.
    • Experience supporting a call center environment.
    • Knowledge of ITIL or similar IT service management frameworks.

    About Us:

    Work in a fast-paced and diverse IT environment.

    Opportunity to gain exposure to cutting-edge network and cloud technologies.

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