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- Making reservations for the hotel and preparing rate proposals
- Ensuring accurate records about guests' bookings, payments, and additional information
- Answering reservations calls in a pleasant and courteous manner
- Up-selling by informing guests of special packages or higher room categories
- Managing small room blocks and resolving guest complaints
- Diploma/Degree from a reputable hotel school – advantageous
- 2 years' experience in Front Office or Reservations
- Excellent telephone etiquette and verbal communication skills
- Strong organisational skills and a high level of attention to detail
- Ability to work without supervision
- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs
Reservation Coordinator - Cape Town - Belmond

Job title: Reservations Agent
Description
About the Role
The Reservation Coordinator will be responsible for assisting with the planning and booking of reservations. This includes ensuring the highest quality service and complete dedication to guests' requests, handling reservations, and up-selling when appropriate.
Primary Responsibilities
Requirements
Benefits
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Groups & Events Co-Ordinator / Reservationist
Karen Tupper Recruitment- Cape Town
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Assistant Group Reservations Consultant
The Legends Agency- Cape Town
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Senior Reservations Manager
Coliving Insights- Cape Town
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Reservations Consultant
Phoenix Recruitment- Cape Town
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Client Success Manager Cape Town
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Executive Assistant
Webrepublic- Cape Town
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Reservations Manager
Premier Hotels & Resorts- Cape Town
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Assistant Front Office Manager
ProDevelopment Group- Wes-Kaap
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Receptionist
Crew Life at Sea- Cape Town
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Butler
Crew Life at Sea- Cape Town
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Guesthouse Manager
M3 Human Capital Management- Cape Town
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Travel Support Administrator
Ananzi- Cape Town
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Personal Assistant
Status Staffing- Cape Town
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Spa Receptionist
Kerzner International- Cape Town
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Maintenance Apprentice
Brights- Cape Town
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Guest Services Officer
Crew Life at Sea- Cape Town
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Night Auditor Guest Experience Agent
Charles Hope Apartments- Wes-Kaap
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Personal Assistant to Entrepreneur
Key Recruitment- Cape Town
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Hospitality and Tourism Regional Sales Manager
Zambezi Queen Collection- Cape Town
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Temp Production Process Controller
Coca-Cola Beverages Africa- Western Cape
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Restaurant Manager
Phoenix Recruitment- Cape Town