Sales and Marketing - Ormonde, South Africa - SUNROSE ON LINE (PTY) LTD
1 week ago
Description
Key Accountabilities:
- Manage daily correspondences with our clients across all platforms and channels
- Stay on the edge of the latest community platform trends, best practices and technologies;
- Responding to comments and customer queries in a timely manner.
- Process customer queries into sales & manage incoming payments.
- Liaising with courier partners and problem solving
- Monitor and report on feedback and online reviews
- Building relationships with customers and upselling via Whatsapp sales channels
- Liaising with courier partners and problem solving
- Quoting customers accurately and following up
- Invoicing customers
Key Requirements:
- Hands on experience with community management
- Experience in digital retail and/or ecommerce
- Excellent knowledge of online best practices & etiquette
- Experience with digital and inperson client communication
- Good understanding of social media KPIs ( Not needed but ideal )
- Able to multitask with solid organizational and timemanagement skills.
- Proactive and able to show initiative and deliver innovative ideas which constantly improve the customer experience.
- Team player and able to build good professional crossfunctional relationships with peers and team management in multicultural and fastpaced environment
- Great interpersonal and communication and writing skills
- Proven ability to communicate with senior management
Salary:
From R4,500.00 per month
Ability to commute/relocate:
- Ormonde, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you computer literate?
- Are you able to generate leads on social media if the artwork is provided to you?
- Do you have a low, medium or high success rate at closing deals?
Experience:
- Sales: 2 years (required)
- Marketing: 2 years (required)
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