Team Leader - Gauteng, South Africa - Merchants

    Merchants
    Merchants Gauteng, South Africa

    2 weeks ago

    Default job background
    Permanent
    Description

    Team Leader - HRSD

    Team Leader - HRSD

    We're thrilled to announce a new opportunity within our organization: Team Leader for the Human Resource Service delivery Team . This role is pivotal to our operations and offers a dynamic environment for the right candidate to showcase their leadership and administrative skills.

    What would make you a good fit for this role?

  • Must be willing and able to work in a High pressurized environment.

    • Requirements

  • Minimum matric or equivalent NQF
  • At least 5 years HR experience specializing in Administration at mid-and senior levels

    • Skills

  • Attention to details
  • Technical expertise
  • Oral and written communication
  • Planning and organising
  • Customer Service orientation

    • What you'll be doing

    ADMINISTRATION:

    Management of employee Data and Operations records Operating Model as per approved guidelines:

  • 1. Assign and input new ID for new hire
  • 2. Manage and update employee details Personnel Data
  • 3. Update the name and position on the BU organization structure chart
  • 4. Update the Work Data (Confirmation, Promotion, Transfer, Retirement, Resignation, Contract Expiry, Termination, Disciplinary Action,
  • 5. Maintain filing of organization management for each employee
  • 6. Generate any Organization Management related report if requested (. requested by finance division)
  • 7. Preparation of EIB's where bulk imports required
  • 8. Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
  • 9. Improve program and service quality by updating procedures, evaluating system results with users.
  • 10. Contribute to team efforts by accomplishing results on time.

    • OPERATIONS / MANAGEMENT ENGAGEMENT:

    To respond on Admin & Ops queries from BU that is escalated from the contact centre within their own authorization and capability.

  • 1. Responding to assigned tickets logged via 4MeSelfService tool.
  • 2. Adopt new digital approach via Signiflow to paper-based workflow for digital enablement
  • 3. To liaise with BU (management, employees, if there are any problems that needs BU confirmation

    • PEOPLE MANAGEMENT

  • 1. Daily, weekly and monthly management of HR Administrators
  • 2. Weekly catch up sessions to address changes, frustrations and outputs
  • 3. EDUCATION & EXPERIENCE
  • 4. Formal education: Diploma or Degree in Human Resources and/or equivalent job-related experience is preferable
  • 5. Job experience/knowledge/language requirements:
  • 8. Demonstrates knowledge or experience in human resources management software/Workday
  • 9. Demonstrate effective and stable interpersonal relationship with internal and external parties
  • 10. Formal training in human resources or another business-related field
  • 11. Fluent in English. Proficiency in a second language would be an advantage.
  • Min 5 years related experience in a computerized accounting/human resources environment preferably within a Data & Ops or human resources function
  • Demonstrate knowledge of basic office procedures, basic human resources function, typing and keyboarding

    • PERSONAL SKILLS

  • 1. Manage time and prioritize a multitude of concurrent tasks and phone calls, while ensuring deadlines are being met
  • 2. Utilize excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors and Business Units
  • 3. Familiarity with Microsoft Office required, esp excel
  • 4. Strong process and systems skills
  • 5. Proficiency with numbers and strong attention to detail
  • 6. Strong interpersonal, and verbal and written communication skills
  • 7. Strong organization and follow-through skills