Junior Enrollment Agent - Centurion, South Africa - Manpower Group SA (Pty) Ltd

Description

Our Client in Higher Education currently has a position available for a Junior Enrollment Agent to present High Certificates to potential students over the phone, email and social media in a professional and positive environment.

Responsibilities Include:

• Quickly become a subject-matter-expert through continuous process and product knowledge improvement, while representing
• Tertiary and supporting prospective / continuing students.
• Proactively engaging prospective students in a goal oriented, metrics driven environment.
• Work effectively, efficiently, as a team to ensure the best working practices are developed and utilized.
• The opportunity to perform special projects improving the company, and the student experience.
• Execute recruitment measures, via the phone, ensuring that targeted response times and accuracy guidelines are consistently
• met, to aid in enrolling students into a higher education degree.
• Provide a high-touch experience with students, while encouraging the pursuit of their educational goals.
• Utilize a collaborative approach connecting students with experts, as to resolve student concerns.

Minimum Requirements:

• Matric
• Certificate
• Preferred one experience in inside sales, call center, recruitment, or student enrollment services.
• Demonstrated ability to offer world class customer service, and a passion to go above and beyond customer expectations.
• Excellent verbal and written communication skills via phone, text, and email.
• Ability to be adaptable in a fast paced dynamic environment.
• Goal oriented and competitive, setting and achieving, personal and team goals.
• Strong expertise with MS Office, specifically Word and Excel, efficient in learning new software.

**Please note : Only Shortlisted candidates will be contacted**