Palladium Support Intern - Johannesburg, South Africa - KERRIDGE COMMERCIAL SYSTEMS CORP

KERRIDGE COMMERCIAL SYSTEMS CORP

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Keywords summarising this role:

Well-versed in Accounting ERP software solutions, Business Analyst, Project Management, Time Management, Enthusiastic, Go-getter, Willing to go the extra mile.

Key Responsibilities:

Support clients with problems and queries relating to Palladium
Test, replicate & logging of enhancements and defects
Work as part of the support team
Ensuring all tasks/ incidents are promptly and efficiently logged in accordance with the Service Level Agreement
Using the incident logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken
Regularly updating clients regarding the status of their calls
Undertaking any other projects as required by Team Leader or Support Manager

Key Requirements:

Skills and qualifications

Grade 12 (Matric) or any other tertiarylevel education
Basic accounting, basic technical and business analytical skills
Interpersonal Skills
Thorough knowledge of MS Operating Systems (Win 7 to 12)
Experience in similar ERP or Accounting products and their contents i.e. Inventory management (Ordering, Stock control & Stock adjustment), Point of Sale/ Retail support etc

Desirable

MS Excel 1,2 &
SQL
Software Support
Helpdesk Experience
People Skills
Advanced Troubleshooting skills
Working independently
A junior or someone who has a proven track record

Minimum requirements

Ability to function in a team
Proficient in English
Ability to use own initiative to ensure customer satisfaction
Technical and practical approach to problemsolving
Must have reliable transport, valid driver's license and ID Document.
Good Communication skills

Company Info
Kerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors, addressing single
- or multi-branch operations, as well as catering for organisations with 'point-of-sale' showrooms and warehouse.

Palladium is part of the KCS Group and is a software development company that provides expertise in complete financial and business administration solutions.

Palladium has been active in the development of business systems specialising in the accounting and retail management environment.

In this highly competitive market, Palladium has grown to become one of the premier providers of innovative and strategic business solutions.

Equal Opportunities
KCS is proud to be an equal-opportunity workplace and is an affirmative-action employer.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.

To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct them to KCS employees. KCS is not responsible for any fees related to unsolicited resumes._