Operations Technician - Stellenbosch, South Africa - Edge Personnel (Pty) Ltd

Edge Personnel (Pty) Ltd

Verified Company

Stellenbosch, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

You will be responsible for but not limited to:
Providing service and customer support during field visits or dispatches

Managing all on site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Tie workflow to schedule

Produce timely and detailed service reports

Follow documented processes & flows

Operate vehicle in a safely manner and use field automation systems

Follow all company's filed procedures and protocols

Cooperate with technical team and share information across the organisation

Comprehend customer requirements and make appropriate recommendations and/or

briefings

Build positive relationships with customers

Working knowledge of Ethernet and wireless computer networks

Working knowledge of MySQL databases, Linux (Ubuntu server) and Windows

Fault finding on Access Control and Time & Attendance Systems (Including hardware and

software components)

Support and troubleshooting of installed hardware and software

Troubleshoot, test, repair and service technical equipment

Maintenance and installation of various other hardware solutions and systems as required

Education:

Matric

IT Qualification will be adv.

Minimum of - 4 years experience within a similar environment

Computer Literacy:
MS Office (Word, Excel, Outlook)

Code 8 driver's licence & own reliable transport (essential)

Skills:

Excellent communication skills - verbal & written (English & Afrikaans)

Presentable and personable

Good time keeping skills

Previous experience with bank card devices is a bonus

Understanding and passion for the industry

Ability to work independently and within a team

Customer Service Orientated

Job Types:
Full-time, Permanent

Salary:
R18 000,00 - R25 000,00 per month