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  • Cloud Support Engineer - Wes-Kaap - Findojobs South Africa

    Findojobs South Africa
    Findojobs South Africa Wes-Kaap

    3 weeks ago

    Default job background
    Description

    Cloud Support Engineer

    Sagemaker, Vision & other

    We are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our global customers.

    Job Description

    As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all cloud products. You will assist customers in getting the most out of their Amazon Web Services (AWS) investment by providing expert guidance and troubleshooting skills.

    • Learn and use groundbreaking technologies such as Machine Learning concepts and Hadoop Administration.
    • Apply advanced troubleshooting techniques to provide unique solutions to individual customer needs.
    • Interact with leading engineers around the world to partner on customer issues.
    • Leverage your extensive customer support experience to provide feedback on how to improve our services.

    Minimum Requirements

    To be successful in this role, you must have:

    • A good depth of understanding in Machine Learning concepts.
    • A good depth of understanding in Hadoop Administration.
    • Intermediate programming/scripting skills in Java or Python.
    • Intermediate to advanced expertise in Machine Learning experience: supervised learning (regression), supervised learning (classification).
    • Experience with data preparation techniques for training.
    • Experience with one or more ML Frameworks such as Tensorflow, Pytorch.

    What You'll Get From Working at AWS

    Every day will bring new and exciting challenges while you:

    • Drive projects that improve support-related processes and our customers' technical support experience.
    • Write tutorials, how-to videos, and other technical articles for the developer community.

    We are an equal opportunity employer and welcome applications from diverse candidates worldwide. We offer competitive salaries and benefits packages.


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