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YOUR ROLE
- To proactively communicate with full Supply Chain and finally with our customers to secure dynamic services and communication.
- Resolve all and any issues, or hurdles that remain in the why of us executing a customer experience that is best practice.
- Acting as the single point of contact for Henkel South Africa Adhesives Customers.
- Ensures all day-to-day customer related activities are dealt with in a courteous, accurate, timely manner, adhering to business standards.
- Enforces successful execution of daily operations cycle (improved end Customer Service Level performance and faster response to incidences)
- Maintains and increases customer loyalty, by building relationships.
YOUR SKILLS - Customer service experience within FMCG or OEM Manufacturing
- Customer retention
- Customer satisfaction
- Customer service
- Front office
- SAP Order Management
*Customer Service jobs in south africa
*Customer Service Agent – Johannesburg-Bedfordview in Johannesburg
Customer Service Agent - Gauteng, Johannesburg, South Africa - Henkel
Description
Henkel's job vacancy, Career and Recruitment
Job title : Customer Service Agent – Johannesburg-Bedfordview jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : May 04, 2024
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