Deli Manager - Stellenbosch, South Africa - Exceed Hr

Exceed Hr

Verified Company

Stellenbosch, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Reference: 8047 SJ

Consultant:
Sone Johnson

Shop Management
Responsible for guest experience and achieve customer service excellence in all aspects of the Estate;
Financial management of daily cashups and price updates in store, working in excel and POS software.
Drive product education and instore sales;
Management of stock quality on shelf while minimising waste and out of stocks;
Management of a team of staff to ensure performance excellence against KPIs and Standard Operating protocols (SOP's);
Coordination of events and workshops;
Weekly and Monthly reporting to Management;
Establishment and management of Deli/ restaurant food and beverage offerings;
Oversee development of inhouse meals and produce;
Responsible for client online orders processing, delivering and ontime payments;
Liaise with couriers for deliveries.
Manage payfast payments and debtors recons (online orders)

Qualifications:

Qualification in Restaurant Management/ Events Management or Retail Operations;
35 years working experience;
Very strong managerial skills to firmly manage a team of 812 individuals and able to multitask and delegate to the team proactively. Planning is essential.
Good financial acumen in understanding sales and cost base management;
Computer literacy (Outlook, Word, Excel); POS Backoffice must be able to work fast and accurately on a computer.
Attention to detail, meticulous and results orientated;
Proactive and able to lead strongly within a teambased environment;
Excellent problemsolving skills;
Excellence in customer service delivery and quality standards;
Communication skills English (read, speak, write), Afrikaans (read, speak, write);
High work ethic and willingness to learn;
Willingness to work overtime and weekends;

Job Types:
Full-time, Permanent