Telesales & receptionist (permanent & temp for approx 4 months) - Port Elizabeth, South Africa - Jobking

Description

Basic Education & Experience Requirements

• The applicant must be experienced in telesales, receptionist and customer relations.
• A thorough background in computers is essential, with knowledge of MS Windows, MS Office (Excel, Word, Outlook)
• A proven track record of and commitment to excellence in customer care
• Experience in the construction material supply industry will be beneficial
• Excellent knowledge of the Port Elizabeth Construction Market
• Understanding of broad range of quarry and construction materials

Excellent spoken English, Afrikaans and Xhosa will be advantageous

Purpose of the Job

The individual will

• Form an integral part of the sales team, which is comprised of a Sales Manage, and two sales persons.
• Be required to deal with a variety of matters pertaining to the sales of Sand and Stone products, as well as other receptionist duties.

o Telephone Answering

o Taking of customers orders

o Loading customer accounts onto a computer system

o Assisting customers at the office, and ensuring that they are assisted promptly, and advised correctly.

o Maintain contact with dealers and distributors

o Work to maintain and build relationships with existing client base.

o Handle customer complaints promptly

o Maintain customer accounts and ensure prompt payment of outstanding invoices

o Communicate customer needs and additional requirements with quarry managers

o Provide recommendations to management for the development of products and the maximization of profits.

o Various other admin duties

• Valid driver's license and own transport.

Apply Here