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    • Medical Receptionist - Cape Town - iMedrecruit

    iMedrecruit
    iMedrecruit Cape Town

    1 month ago

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    Description

    Job Title: Medical Receptionist

    We are seeking a highly organized and experienced medical receptionist to join our team in the Southern Suburbs of Cape Town.

    Duties & Responsibilities:

    • Greet patients in a courteous and professional manner, either in person or over the phone.
    • Schedule appointments and maintain accurate records and accounts.
    • Respond to patient inquiries and provide assistance as needed.
    • Manage the practice's diary and appointment schedule efficiently.
    • Keep patients informed about any delays or changes in the doctor's schedule.
    • Display empathy and understanding towards anxious patients.
    • Maintain accurate and up-to-date patient records, including financial information.
    • Handle payments, collections, and receipting of monies with professionalism.
    • Oversee the inventory and equipment of the practice by monitoring stock levels, ordering supplies, and scheduling maintenance.
    • Respond to patient emergencies and take appropriate action.
    • Protect patient confidentiality by maintaining secrecy regarding medical, personal, and financial information.
    • Work collaboratively with the team to achieve common goals.
    • Maintain a clean and tidy reception area at all times.
    • Adhere to the values and protocols of the practice.
    • Coordinate theatre logistics and circulate theatre lists as necessary.
    • Perform general administrative tasks.

    Qualifications & Requirements:

    • Minimum 2-3 years of experience as a medical receptionist.
    • Proficiency in medical software is an advantage.

    Skills & Attributes:

    • Fluent in both Afrikaans and English.
    • Passionate and motivated individual.
    • Ability to multitask and work efficiently under pressure.
    • Flexibility to adapt to changing situations.
    • Excellent telephonic communication skills and customer service orientation.
    • Strong time management and organizational skills.
    • Attention to detail and commitment to quality.
    • Professionalism and dedication to delivering exceptional patient care.

    Working Hours:

    Monday to Friday, 07h00 - 17h00, with occasional overtime as required.

    Appointment:

    Available for immediate start.

    Only candidates meeting all minimum requirements will be considered. If you do not hear from us within two weeks of your application, please consider your application unsuccessful.

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