Sales Consultant - Cape Town, South Africa - Complement Recruitment

Complement Recruitment
Complement Recruitment
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Sales Consultant (Luxury Goods)

Salary:
R16-30K Depending on experience

Purpose of Position:

Complement Recruitment are recruiting for
National Sales Consultants for a luxury retail brand throughout their branches across South Africa
Eastern Cape

Gauteng

Kwazulu Natal

Western Cape

North West


The ideal Sales Consultant is expected to consistently achieve their personal sales target; make a significant contribution to the achievement of store targets; grow their VIP client base; be proficient in and adhere to all store operations and procedures; contribute to a co-op working environment; be an ambassador of the brand; and be adept at self-management.

Positions are all permanent with incentives and benefits.


Minimum Requirements:


  • Grade 12 with bachelors pass; Diploma / Degree
  • Any additional sales training courses
  • Jewellery making qualifications; Diamond grading qualifications highly advantageous
  • Minimum 5 years' sales experience
  • Experience in highend retail; jewellery; luxury goods niche industries
  • 2 years jewellery/jewellery sales experience preferred
  • Professional, well groomed and well presented individual
  • Further Courses, certifications, professional affiliations preferred
  • From time to time, Sales Consultants may be required to work extra hours/overtime or travel as per the contract of employment. They may be required to assist or fill in for staff at other stores.
  • Consultants will also be required to attend sales training at Support Office and any other additional training that the company may require.

Skills And Knowledge:

  • Systems knowledge (Zoho Mail, Zoho Desk, POS Systems, MS Office and internal systems)
  • Sales knowledge and skills
  • Knowledge of jewellery, products and collections, loyalty clubs, VIP, luxury goods
  • Sales admin and operations
Behavioural Competencies

  • Communication skills (verbal and written)
  • Listening skills
  • Accountable for one's actions and performance
  • Honesty, integrity and respect
  • Displays passionate and energetic behaviour
  • Results orientated and selfmotivated

Duties:

Individual sales - Sales Consultants are measured on a monthly sales target which entails:

  • Introducing and mastering new clients to the store tour.
  • Introducing clients to the loyalty club, and explaining the tiers and benefits.
  • Presenting jewellery in an elegant, professional and sophisticated manner.
  • Delivering the ultimate, intimate jewellery experience to each and every client.
  • Actively managing one's client book through personal trade tools and maintaining the relationship.
  • Using the group website as a sales catalogue and selling tool.
  • Communicating the brand difference.
  • Consistent achievement of individual sales target.
  • Achieve 100% of monthly sales target
  • Achieve store conversion & store average sale rate or better
Store Sales - Sales Consultants are measured on their contribution to the store monthly sales target:

  • Ranking is based on highest sales and is an indicator of contribution to the store's achievement of target.
  • Percentage contribution to store target is an indicator of the value a Sales Consultant brings to the team
  • Year on year store performance is an indicator of continuous improvement and store growth.
  • Active participant and supporter of a coop culture and structure.
Operations

  • Repair and collection order processes; logging of tickets; merchandising; banking; high value process; issuing of loyalty club keyrings; filing and any other general administration; following up on personal trade and leads; manual procedures; accepted payment methods; certification; paid in full and laybuy processes; refunds and returns policies/process; Diamond Investment Programme process.
  • Store audits, client correspondence, database management, administration
  • Product Training & Development will be given to the successful applicant, and they will share knowledge and mentor new sales consultants over time

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Job Types:
Full-time, Permanent


Salary:
R16, R30,000.00 per month


Application Question(s):

  • National Roles throughout the Country (25+ Vacancies)

Experience:


  • Sales in luxury brands, retail, jewellery: 5 years (preferred)

Language:


  • English (required)
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