- Tertiary qualification in Travel and Tourism.
- FITs & B2C Safari Sales experience (Direct Safari package sales to consumers/clients) - Essential. More inbound than outbound experience would be preferred.
- Strong knowledge of African destinations, logistics, and properties - Experience in Southern and Eastern Africa Safari, and a bit of Indian Ocean Islands.
- 5+ years' experience in the tourism industry, specifically selling African safaris.
- 5+ years' experience in a sales environment, dealing with direct consumers.
- Excellent written and verbal communication skills.
- Superior interpersonal and organizational skills.
- Ability to meet deadlines, accept challenges, and work under pressure.
- Driven sales and customer service skills.
- Capable of self-management & self-actualization.
- Highly flexible with the ability to work in a fast-paced and dynamic environment.
- Diligent, high degree of perseverance, and attention to detail.
- Manage the entire client interaction from enquiry to post-travel.
- Share your first-hand knowledge of African destinations with potential clients.
- Prepare exceptional quotations and itineraries matching clients' expectations and budget.
- Manage the entire booking process with a high level of attention to detail.
- Invoice and collect client payments.
- Ensure all travel documents are accurate and of the highest standard.
- Provide top-level customer support at all stages - before, during, and after travel.
- Meet all monthly sales targets.
- Go the extra mile to ensure exceptional customer service and a wow factor to all our clients.
- Manage all internal systems and procedures efficiently and effectively.
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African Safari Expert - Cape Town - SATSA

1 day ago

Description
African Safari Expert - FITs & B2C Experience
African Safari Expert - FITs & B2C experience.
Based in the Northern Suburbs of Cape Town, with hybrid and remote work options available. Will consider candidates outside of Cape Town.
Working on weekends and public holidays is required (roster basis).
The salary for this role is highly negotiable, based on experience, plus a monthly commission, and benefits.
The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, delivering high service levels, and maintaining client and supplier relationships. A positive, can-do attitude is essential.
Requirements:
Skills, Knowledge & Attributes:
Responsibilities:
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Africa Safari Expert
DataFin- Cape Town
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Africa Safari Expert
Ananzi- Cape Town
-
Senior Africa Safari Expert
Discover Africa Group- Cape Town
-
Senior Africa Safari Expert
Wild Dreams Hospitality- Cape Town
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Travel Expert
Mahlatini Luxury Travel- Cape Town
-
Flexible Independent Travel Manager – Southern Suburbs
Servpro of Southern York County- Cape Town
-
Expert Tyger Valley
Datafin IT Recruitment- Bellville