Front of House - Hoedspruit, South Africa - HotelJobs
Description
**Hospitality and Outdoor- New Vacancy
- Front of House****5* Lodge
- Hoedspruit, Limpopo**Versatile and dynamic Front of House needed for this wellknown Safari Lodge in the Greater Kruger area. Proven exceptional guest relations skills and a drive to grow and learn all the ins and outs of high end Safari Operations.
Requirements:
- At least 3 years' experience as a FOH/Anchor within a 4/5 STAR environment (Essential)
- Hospitality related education (Beneficial)
- Computer Literate
- Excellent Office and admin abilities
- Excellent understanding of all departments in a high end lodge
- Experience with reservations and reservation systems
- Strong customer service orientation with excellent people skills.
- Organised and Detail oriented
- Flexible and willing to help and learn in all areas of the business
- Responsible, with sober habits
- Professional and well groomed
Key Performance Areas & Main Duties:
- Team player with high regard for efficiency and service excellence to clients
- Must be able to prioritize and manage tasks independently
- Be a team player with staff, able to motivate and strengthen the team from within
- Be on point for check in and check outs
- Make sure it goes smoothly.
- Good planning and organizational skills
- Selfmotivated and disciplined work ethics
- Maintain effective customer relationships and actively resolve guest complaints
- Maintain client database to ensure all guest information/details are complete
- Enthusiastic and friendly
Package on offer
- Single Accommodation (no dependents/ pets)
- Meals and Uniform provided
- 6 weeks on/2 weeks off cycle
Starting Date:
Asap
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