Senior Technical Short-Term Specialist - CapeTown - The Recruitment Council

    The Recruitment Council
    The Recruitment Council CapeTown

    3 days ago

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    Description

    Senior Technical Specialist: Product

    A Senior Technical Specialist for Product plays a pivotal role in driving business growth and success by providing expert technical advice and support to the sales team. This individual serves as a subject matter expert on technical product-related matters, ensuring that our offerings remain competitive and aligned with market trends.


    Key Responsibilities:

    • Subject Matter Expertise: Provide authoritative technical guidance on complex product-related queries, enabling advisers to deliver high-quality advice to clients.
    • Cross-Functional Collaboration: Work closely with internal teams to maintain a deep understanding of our products and stay ahead of the competition.
    • Distribution Strategy: Contribute to strategic distribution projects, identifying opportunities to enhance our presence in the market.
    • Due Diligence: Conduct thorough product and provider due diligence, ensuring our portfolio remains robust and compliant.
    • Communication: Develop and review communications for marketing and advisory purposes, maintaining consistency across all touchpoints.
    • Training and Development: Facilitate technical training for new employees, empowering them to excel in their roles.
    • Ongoing Support: Provide continuous technical advisory support to the sales team, addressing queries and concerns promptly.

    Qualifications and Experience:

    • NQF5 Qualification or Equivalent: Hold a relevant short-term insurance qualification or equivalent experience.
    • Industry Experience: Possess at least 7 years' experience in personal and commercial lines within the short-term insurance industry.
    • Operational Knowledge: Have exposure to underwriting and claims processes, enabling informed decision-making.
    • Senior Leadership: Demonstrate experience working at EXCO or senior management level, showcasing leadership skills and expertise.
    • Collaboration: Showcase experience collaborating directly with financial advisers, fostering strong relationships.

    Essential Skills:

    • Leadership and Management: Exhibit exceptional leadership and management abilities, inspiring and guiding teams towards success.
    • Communication: Possess excellent verbal and written communication skills, facilitating effective collaboration and stakeholder engagement.
    • Problem-Solving: Demonstrate strong problem-solving and decision-making skills, driving informed decisions and actions.
    • Relationship-Building: Showcase relationship-building and interpersonal skills, nurturing partnerships and networks.
    • Adaptability: Exemplify high adaptability and emotional intelligence, thriving in fast-paced environments.
    • Influencing: Display ability to influence, negotiate, and work effectively in teams, achieving desired outcomes.


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