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    • Senior Collections Team Agent - Johannesburg - Rentoza (Pty) Ltd

    Rentoza (Pty) Ltd
    Rentoza (Pty) Ltd Johannesburg

    1 month ago

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    Description

    The Role

    We are seeking a Senior Collections Agent to join our dynamic team and help deliver an exceptional digital customer experience within the verifications team for our rapidly growing subscriber base.

    This role is ideal for an ambitious and highly motivated individual who wants to contribute to scaling a high growth technology company across multiple verticals.

    Key Responsibilities:

    • Join an entrepreneurial team of hard-working and creative people who are passionate about disrupting for purpose.
    • You will have significant potential for career growth and development.

    Minimum Qualifications/Requirements:

    • Matric qualification
    • 1-2 years of experience in collections-related roles
    • Proficiency in Google Workspace, Slack, Zendesk, and Atlassian
    • Ability to work under pressure and handle complex tasks
    • Exceptional attention to detail, organizational, and planning skills
    • Strong interpersonal skills, including communication, conflict resolution, independence, and time management
    • Desire to learn, adapt, and grow while thinking outside the box
    • Team player with excellent collaboration and relationship-building skills
    • Hard worker with a strong commitment to delivering high-quality results
    • Flexible and adaptable individual who can adjust quickly to changing priorities and conditions
    • Effective communicator with strong written and verbal skills
    • Broad thinker with the ability to apply diverse perspectives to solve complex issues

    Benefits:

    • Offices located in Johannesburg, Cape Town, and Durban
    • Free Friday lunches
    • Monthly social events
    • Discovery Medical aid
    • Paid annual leave
    • Employee Health and Wellness Assistance
    • Learning and Development opportunities
    • Mentorship program
    • Community initiatives
    • Access to cutting-edge technology
    • Hybrid work arrangement (after probationary period)

    If you're passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting.

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