IT Operations Lead - Cape Town, South Africa - Mshindi Consulting

Mshindi Consulting

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines.

You will supervise the implementation and maintenance of our company's computing needs in our sites in Durban, Cape Town and Gqeberha.

Primary Responsibilities:

Compile and manage the technology strategy in alignment with the business strategy.
Manage relationships and SLA with all external suppliers.
Manage information technology and computer systems.
Plan, organize, control, and evaluate IT and electronic data operations.
Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.
Ensure that all areas of the business are operational.
Conduct ongoing research to improve the technological assets of the company.
Manage efficiencies of the department as well as the effective delivery of services and solutions.
Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.
Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.
Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.
Consolidate business technology platforms and create plans for each platform.
Track, analyze and monitor technology performance metrics.
Establish technology standards and communicate technical information to the organization.
Maintain asset register.
Maintain IT risk & issue register.

Ability to commute/relocate:

Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Application Question(s):
- must have experience within call center industry